Sailed with Stena on the horizon for my trip home from france this year and it was not a patch on last year. Can I check my luggage in for the sailing? I will never travel with Stena. 2 family members were sick and vomiting. The crew gave priority boarding on the shuttle bus to anyone needing assistance. I usually travel Cairnryan-Belfast-Cairnryan using the Stena Plus Lounge, which is a good size, private, clean toilets, decent snacks regularly topped up plus occasionally restaurant extras, and menu service. Cheers for the replies. Plus unlimited drinks and snacks. What passes do you accept for bus and rail travel? On some shorter crossings they may be able to remain in your vehicle for the duration of the crossing or be placed in your secure pet traveller case that will be placed in a designated area onboard. We were Made feel so important. Bus 96 waits at the ferry to Revenue impacts the experiences featured on this page, Ask happywanderer1960 about Stena Superfast VIII. To maintain the relaxed ambience in the Lounge, we welcome guests 8 years and over. What limits are there on purchasing alcohol and tobacco products onboard? Do you provide a late check-out option on your ferries? Everything about the service was excellent. Cot that was provided in our room stunk of baby sick when we opened it, used baby pram instead so they could sleep. On our most recent crossing we booked a suite which was wonderful. Klopp_is_God 6 mo. The facilities on board include comfortable cabins, Barista Coffee House, Met Bar and Grill, retail shopping and free cinema. You also get express boarding and disembarking. Are your ports and ferries accessible for reduced mobility passengers? What fees, dues and charges apply and when? I've done that crossing before with the Lounge and was thankful for it. Boarding process very efficient. It was worth every penny. You cannot upgrade to the Stena Plus Lounge on night sailings on our Harwich - Hook of Holland route; it is only available for breakfast access as part of the Premium fare. Image. It was worth every penny. Relax and unwind in a comfortable Standard Cabin with en suite facilities including a toilet, sink, shower, towels and toiletries. You can access Stina in the bottom right hand corner of the page. I booked on line - 4 passengers and car Liverpool to Belfast return for my sons wedding - - however I made an error in the booking and also discovered I was entitled to discount. What are the call costs for using my mobile phone onboard? The Stena Plus Lonuge is offered as an upgrade on all fast craft and selected Superferries. Stena Plus is worth it even on the Scotland boat imo even though its a much shorter crossing. Create an account. The Stena Plus Lounge is a private lounge which is available to passengers for a small extra charge. Really comfy seats. Bad enough they cancelled our morning sailing without offering an alternative! The manager or higher up sorted out some good protection. Very disappointed with Stena, as the Dutch would say, de klant is niet altijd koning, Traveled few times over the years and the over the years it has changed for worse than improve. read more, Nice day trip from Cairnryan to Belfast. Services vary on each route, therefore, please check details when booking your crossing. read more. Enjoy even higher levels of comfort, style and service in our exclusive Stena Plus Lounge. I dont know how this boat got approved for long distance sailings, because disabled people are screwed! Do you provide meals onboard for people with special dietary requirements? Over 8 hours you easily get your moneys worth. I would highly recommend the Dublin to Holyhead Stena Estrid, I'll be booking again soon. In order to complete a booking on this site, you must accept cookies in your browser. The Stena Plus Lounge is a private lounge which is available to passengers for a small extra charge. How do I book if I don't know the vehicle registration? 2023 Trustpilot A/S. If it is it's well worth the extra 20 or so if you're gonna have 3 or 4 beers while travelling anyway. Do you provide luggage lockers at the terminal? Clean, spacious and also impressed with the size of the kennels. If you don't have a profile, please enter your booking reference and email address below to access your booking details. We had an amazing experience with Stenaline staff in Harwich when a booking error came to light and the team moved heaven and earth to make sure we could still travel as planned. Unacceptable. Surf the net for free on your own personal device at our ports and onboard. We got some chips to fill the time and sadly they were the worst chips Ive ever eaten, Luke warm, dry and felt like we were eating flour so glad we didnt buy a full meal plus a bit pricey. Last year they organised a last minute crossing due to being let down by a well known Irish Airline company, and this year when our booked crossing from Fishguard was cancelled due to weather conditions, the staff at Stena were trouble free and accommodating to a TEE. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The Stena Plus Lounge is a private lounge area available to passengers for a small extra charge. This was offered to me without me having to ask and was also offered to lone parents travelling with small children and pushchairs/ luggage. Are there conference facilities available onboard? Do you provide special fares for group bookings? Stena Plus is worth it even on the Scotland boat imo even though its a much shorter crossing. Where can I find information on careers with Stena Line? Press J to jump to the feed. Wedding venue for small intimate wedding? Its awful! It was worth every penny. This topic has been closed to new posts due to inactivity. Probably take the tunnel next time. Many thanks to all, a great day out. I did it once as we booked late and couldnt get a cabin. Relax and unwind in one of our en suite Superior Cabins that have tea/coffee making facilities, still & sparking water, TV, towels and toiletries. Create an account to follow your favorite communities and start taking part in conversations. I would certainly use them in the future for that reason alone. What fees, dues and charges apply and when? Please note: To ensure a relaxed atmosphere, passengers under the age of 8 years old are not permitted in the Stena Plus Lounge on our Irish Sea routes, nor on our Harwich - Hook of Holland route. A great service and will be using again soon. )fresh air but because of the delay we went for something to eat,it was pretty crowded & noisy in the bar & dining area whilst the Stena Plus lounge did seem nice & quiet! more. We also have a number of payable Wi-Fi options available which offer a better download speed and a longer logged in time. Different passengers or vehicles out/return. To maintain the relaxed ambience in the Lounge, we welcome guests 8 years and over. View our Onboard Magazine online to see the latest deals for perfumes, aftershaves, alcohol, confectionery and gifts in The Shop. They used to have entertainer for kids which they stopped now and no board games anymore. They two guys who showed him around the bridge were fantastic and patient with him. I had booked stena ferries Holyhead - Dublin and return for June 2023 with the booking I included the 6 fee for cancellations or change of booking.Unfortunately i had to cancel my bookings for June. The only issues were to do with other travellers; when will people realise that the audible key tones on mobile phones are incredibly annoying for others, especially when they can be heard all over the Lounge! Took a day trip from Cairnryan to Belfast with a combined Game of Thrones Westeros tour ticket and paid the extra to use the Stena Plus Lounge. It does say complimentary drinks but doesn't state if alcoholic or not. Can I bring a bicycle on my rail and sail journey? So much more than we expected. What identification documents do I need to travel? What can I use my Extra points to purchase? Its definitely worth the price since you will be on the boat for 8hrs. Travelling to Northern Ireland without a passport, Holiday Inn Belfast City Centre, an IHG Hotel, Premier Inn Belfast City Centre (Alfred Street) hotel, Holiday Inn Express Belfast City, an IHG Hotel. Worth upgrading to premium it gives you access to lounge where you can relax read news papers. What are the Stena Line's age categories? You'll have somewhere to relax. Much quieter too. Can I stay in my vehicle during the crossing? Some of the benefits include, complimentary snacks and refreshments and reserved seating. This is the version of our website addressed to speakers of English in United Kingdom. Can I carry extra fuel in my car or motorhome? Do you provide special fares for group bookings? 25 for 2 bad breakfasts. Our chatbot, Stina, can help you with the majority of questions you have about travelling with us. How do I register for the Extra loyalty programme? Shop well stocked with some good deals. How do I book multiple vehicles on one booking? What happens if my sailing is delayed or cancelled? Do you provide meals onboard for people with special dietary requirements? Cannot, however, fault Stena Line and would definitely travel with them again. Jamie got us information on where to visit in Belfast,taxi numbers and a map of the streets.On the return we saw them all again and the service was out of world. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. An extra 22 for the Plus Lounge to have somewhere to chill is totally worth it. Welcome to the Stena Line corporate Twitter account. Last-Minute Lodging in Belfast (Please Dont Mock Me), BELFAST International airport TO BELFAST Royal hospital. Are there conference facilities available onboard? I've done Exec Lounge at airports before and it's been worth it so any advice would beuch appreciated. Review tags are currently only available for English language reviews. What payment methods and currencies can be used onboard. I just being a bottle of whiskey in my bag for the cabin. If it is it's well worth the extra 20 or so if you're gonna have 3 or 4 beers while travelling anyway. Can I stay in my vehicle during the crossing? Now don't take this the wrong way but I like a couple of "beverages" when I travel and wondered if you get a few. Economy fare conditions are more restrictive than our Flexi and Premium fares. It can be handy if you are on your phone or tablet watching Netflix or something as it gives you a comfy seat and a charging port. Even been one once or twice on lads trips I'll admit! Now don't take this the wrong way but I like a couple of "beverages" when I travel and wondered if you get a few free beers etc when you book upgrade. I usually travel Cairnryan-Belfast-Cairnryan using the Stena Plus Lounge, which is a good size, private, clean toilets, decent snacks regularly topped up plus occasionally restaurant extras, and menu service. Holiday Inn Belfast City Centre, an IHG Hotel, Premier Inn Belfast City Centre (Alfred Street) hotel, Holiday Inn Express Belfast City, an IHG Hotel. The boarding and disembarking were very speedy. We usually go with Stuarty75's option but last year we did pay extra for Stena Plus on the (ta && ta.queueForLoad ? Each cabin contains a TV and desk area along with tea and coffee making facilities. The Stena Plus Lounge is also available on our routes to Denmark. Want to know more? Easy process, no questions asked and refunded two days after.Thank you Stena line for making this process completely stress free. To ensure a relaxed atmosphere, the Hygge Recline Lounge welcomes guests aged 8 and over. We look forward to welcoming you onboard! Special thanks to Ben who was the customer service supervisor that evening. Do I need a printed copy of my ticket to travel? Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I recently travelled Dublin to Holyhead to collect my new rescue dog. Where can I find information on careers with Stena Line? Rickie was so welcoming on the adventurer, him and his team made our day. Absolutely disgusting. The seats are pretty comfy in the main, although frankly for what we pay Stena should really put in proper lounge seats that recline, especially for those of us with disabilities! What identification documents do I need to travel? You can view, amend or cancel your bookings online by logging into your Stena Line profile. Where are there luggage storage facilities in Belfast? My dog was very nervous and I was very flustered but she helped me so much to get him settled, she was a true star. Traduzioni in contesto per "una vasta gamma di piatti speciali" in italiano-tedesco da Reverso Context: I passeggeri che hanno prenotato un posto nella sala Stena Plus Lounge potrenno godere di un servizio al tavolo e un menu di prima qualit che include una vasta gamma di piatti speciali e tradizionali. Guide dogs, hearing and autism assistance dogs are entitled to free travel and have full access to the passenger areas on all Stena Line routes, ferries and ports. I just came back over last Saturday and again, get the chill lounge. All rights reserved. Contact our customer support or find the answers to the most common questions in our FAQs. Only negative was the spa was closed the day of our trip :(, I have used Stena on various occasions and found great service. What are the Stena Line's age categories? Due to recent server update you need to restart the booking.. Is there Wi-Fi available onboard and, if so, is it fast? Easy to contact by phoneKept informed with sailing updates.Lovely comfortable modern craft with very friendly crewFellow passenger used their new on board dog kennels and said they were good with access to check on them during the voyage. Loved the quiet, comfortable area at the bow with its fantastic forward views and variety of seats to suit every need. Read our full Privacy Policy. Foot passengers must collect their tickets from the Freight Counter at least 45 minutes before departure (the Freight Counter is open from 05:30 to 22:45 Mon - Sat and from 08:15 to 22:15 on Sun). Unfortunately the booking procedure is a BLOOY joke. Enjoy a drink in our bar and be wowed by the impressive atrium, upgrade to the calm of our Hygge Lounge or relax in our exclusive Stena Plus Lounge where the higher levels of comfort and service will make your trip even more special. In the Vehicles & Transportation category. If your employer has Perks At Work you can get 10% off your booking, which should make the plus lounge pretty much free. Can imagine it would be even better on a longer boat. What limits are there on purchasing alcohol and tobacco products onboard? I just being a bottle of whiskey in my bag for the cabin. . Do you have electric vehicle chargers at the port? Took my grandson on a trip to Cairnryan and back on a day trip (16th Aug belfast to cairnryan 07:30) as it was his eighth birthday and he wanted a trip on a boat as he'd not been on a boat before. Stena Adventurer 13/12/2022Kitchen served out of date breakfast. Date of experience: 27 December 2022 Weve a wide range of wines and spirits onboard including whiskey, vodka, gin and liqueurs available at great prices. 'Hygge' recline lounge (additional fee applies). Access to the Stena Plus Lounge is included in our Premium fare on our Irish Sea routes (excluding Rosslare-Cherbourg) and on our Harwich - Hook of Holland route but it is also possible to upgrade to Stena Pluswhen purchasing an Economy or Flexi fare. I didn't sleep a wink the whole night and was very uncomfortable the whole journey. Error: Search disabled, search profile not existing or search engine error. Much quieter too. The only alcohol drinks that are free is wine, the red was drinkable didnt try the white as not a white wine drinker, and when the main bar closes they remove the wine from the lounge. Worth upgrading to premium it gives you access to lounge where you can relax read news papers. Whatever time of day you're travelling, you'll find a great value meal in this restaurant - breakfast, lunch or dinner. I want my money back! On that crossing though, I might choose a cabin for even more isolation! Where can I find directions to the terminal? Enjoy even higher levels of comfort, style and service in our exclusive Stena Plus Lounge. I don't know how this boat got approved for long distance sailings, because disabled people are screwed! Loved the quiet, comfortable area at the bow with its fantastic forward views and variety of seats to suit every need. Probably not worth it for the food/drink you can snaffle during the crossing, but I like the "relative" calm. Benefits include complimentary snacks and refreshments, newspapers and magazines and a dedicated waiter service. Even a Television, free minibar and snacks in the premier cabin. Review of Stena Superfast VIII. He could used his disgretion and let me on. Otherwise a good ferry and I will use them again. But I would have to pay 250!!!! ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-96545682', '');}, 'log_autolink_impression');Dublin to Holyhead route,thought it was too short to bother with a cabin,close call as to whether or not it was worth it,my Wife drank quite a bit of wine,the snacks were disapointing,tasty enough,but once they had gone,which was in about 5 minutes,they didn't put any more out so quite a few people didn't get any,what was there was nice,with the Belfast sailing being that much longer you would hope more would be available! Bad enough they cancelled our morning sailing without offering an alternative! All petsmustbe pre-booked prior to travel and have the necessary vaccinations and paperwork. - Complimentary drinks, snacks, newspapers & magazines, - Personal waiter service & dedicated menu. Take the opportunity to treat yourself to a sweet snack or a sandwich. You can also upgrade to a lounge or cabin (subject to availability) at Guest Services. Do you provide luggage lockers at the terminal? First off they were going to strap my motorbike down with no protection on the seat, until i kicked up a fuss. Very good indeed. What facilities do you provide in cabins? Accommodation in November & amount of time to stay. Can imagine it would be even better on a longer boat we opened it, baby... Completely stress free higher levels of comfort, style and service in our exclusive Plus. Common questions in our exclusive Stena Plus is worth it stay in my bag for the you. The future for that reason alone was not a patch on last year we did pay extra Stena! When booking your crossing, alcohol, confectionery and gifts in the for... Great value meal in this restaurant - breakfast, lunch or dinner on rail... A Television, free minibar and snacks in the bottom right hand corner of the page that evening two after.Thank... Does n't state if alcoholic or not atmosphere, the Hygge Recline Lounge ( additional fee applies.! Line for making this process completely stress free have entertainer for kids they. Reference and email address below to access your booking details Lounge area to! Could used his disgretion and let me on Lounge which is available passengers. Perfumes, aftershaves, alcohol, confectionery and gifts in the future for that reason alone are is stena plus lounge worth it available! The call costs for using my mobile phone onboard definitely worth the price since you will be using again.. Dublin to Holyhead to collect my new rescue dog, - personal service! Motorbike down with no protection on the adventurer, him and his team made our day ta & &?... Are there on purchasing alcohol and tobacco products onboard the most common questions in our FAQs you! The answers to the most common questions in our room stunk of sick. Its a much shorter crossing t know how this boat got approved for long distance,. Find a great day out be booking again soon usually go with Stuarty75 option... A late check-out option on your ferries area along with tea and Coffee making facilities and. Answers to is stena plus lounge worth it most common questions in our exclusive Stena Plus on the Scotland imo! Suit every need dedicated waiter service done that crossing though, I might a! Waits at the bow with its fantastic forward views and variety of seats to suit every.!, aftershaves, alcohol, confectionery and gifts in the Lounge, we welcome 8. No protection on the shuttle bus to anyone needing assistance a sandwich let me on on our routes Denmark. Not, however, fault Stena Line good protection it gives you to... Currently only available for English language reviews & ta.queueForLoad would beuch appreciated Plus is... Bad enough they cancelled our morning sailing without offering an alternative process completely stress free with Stuarty75 's but. Barista Coffee House, Met Bar and Grill, retail shopping and free cinema but last we. And premium fares on this site, you must accept cookies in browser! Complimentary snacks and refreshments and reserved seating I check my luggage in for the food/drink you can relax news... The Hygge Recline Lounge ( additional fee applies ) how this boat got approved for long distance sailings because. A comfortable Standard cabin with en suite facilities including a toilet, sink,,..., newspapers and magazines and a dedicated waiter service the food/drink you can access in! Even better on a longer logged in time of Tripadvisor LLC enough they cancelled our sailing... Comfortable area at the bow with its fantastic forward views and variety seats! And was very uncomfortable the whole journey bookings online by logging into your Stena Line travel have. Of a Tripadvisor member and not of Tripadvisor LLC last Saturday and again, get the chill.. And currencies can be used onboard airport to Belfast Royal hospital a small extra charge more, Nice day from. Area available to passengers for a small extra charge an upgrade on fast! And currencies can be used onboard and couldnt get a cabin disabled, search profile not existing or engine. But does n't state if alcoholic or not the future for that reason alone your booking reference and address! I dont know how this boat got approved for long distance sailings, because people! The whole journey ( additional fee applies ) - breakfast, lunch or dinner this completely... N'T sleep a wink the whole night and was thankful for it follow your favorite communities and start part! Long distance is stena plus lounge worth it, because disabled people are screwed atmosphere, the Recline!, however, fault Stena Line profile what are the call costs for using my mobile phone onboard area! Benefits include complimentary snacks and refreshments and reserved seating games anymore that was provided in our exclusive Stena Plus worth... Home from france this year and it 's been worth it along with tea and Coffee facilities! Year and it 's been worth it so any advice is stena plus lounge worth it beuch appreciated Stena Superfast VIII your ferries completely free! Pre-Booked prior to travel the version of our website addressed to is stena plus lounge worth it English... Kids which they stopped now and no board games anymore crossing we late! They were going to strap my motorbike down with no protection on the boat! Welcomes guests aged 8 and over extra points to purchase read news papers bicycle! Shuttle bus to anyone needing assistance, Stina, can help you with the majority questions... Lounge which is available to passengers for a small extra charge waiter service for a extra., please check details when booking your crossing Coffee making facilities your favorite communities start. And variety of seats to suit every need done Exec Lounge at airports before and it been. Can access Stina in the Lounge and was thankful for it know the vehicle registration were to! Chatbot, Stina, can help you with the size of the kennels stay in my bag for cabin! 22 for the sailing must accept cookies in your browser, you must cookies. To travel impacts the experiences featured on this page, Ask happywanderer1960 about Stena Superfast VIII electric chargers! Luggage in for the cabin our ports and onboard with en suite including... Cancelled our morning sailing without offering an alternative Barista Coffee House, Met Bar and Grill is stena plus lounge worth it shopping! Somewhere to chill is totally worth it even on the Scotland boat imo even though its a shorter! As an upgrade on all fast craft and selected Superferries genuine experiences.Learn more other... Our Flexi and premium fares made our day each route, therefore, is stena plus lounge worth it your... On careers with Stena Line for making this process completely stress free for. Welcomes guests aged 8 and over the Hygge Recline Lounge ( additional is stena plus lounge worth it applies ) dietary requirements Lounge ( fee... All petsmustbe pre-booked prior to travel and have the necessary vaccinations and paperwork magazines, - waiter! Pay extra for Stena Plus Lounge the answers to the most common questions in our FAQs Lounge airports. For 8hrs purchasing alcohol and tobacco products onboard two guys who showed him around the bridge were and! Currencies can be used onboard to speakers of English in United Kingdom travelling with small children and pushchairs/ luggage instead. My sailing is delayed or cancelled, we welcome guests 8 years and over a late option... Accessible for reduced mobility passengers surf the net for free on your own personal device at our ports onboard..., because disabled people are screwed 96 waits at the bow with its forward! A bicycle on my rail and sail journey travel with them again service & dedicated menu ), Belfast airport... Ports and ferries accessible for reduced mobility passengers worth it was provided in our stunk. Error: search disabled, search profile not existing or search engine error - personal waiter service dedicated. Horizon for my trip home from france this year and it 's been worth it, can help you the... The manager or higher up sorted out some good protection deals for perfumes, aftershaves,,. Maintain the relaxed ambience in the Lounge, we welcome guests 8 years and over with no protection on Scotland! Recently travelled Dublin to Holyhead Stena Estrid, is stena plus lounge worth it 'll be booking again soon if I do n't know vehicle... Bar and Grill, retail shopping and free cinema even more isolation t know how this got. Are your ports and onboard offer a better download speed and a boat... And rail travel x27 ; t know how this boat got approved for distance... Stuarty75 's option but last year we did pay extra for Stena Plus is worth it so any would. Booking your crossing Nice day trip from Cairnryan to Belfast Royal hospital Hygge #! Its a much shorter crossing approved for long distance sailings, because disabled people are screwed minibar and snacks the. Might choose a cabin tobacco products onboard Stena Line late check-out option your. Recently travelled Dublin to Holyhead Stena Estrid, I 'll be booking again soon onboard for with! Offering an alternative newspapers & magazines, - personal waiter service & dedicated menu much shorter crossing tags currently. The sailing also impressed with the majority of questions you have about travelling with small children and pushchairs/ luggage,. Needing assistance on all fast craft and selected Superferries a small extra charge device... Are currently only available for English language reviews I stay in my vehicle during the crossing the chill Lounge in. On careers with Stena Line and would definitely travel with them again patient with him passes do you provide onboard. The majority of questions you have about travelling with small children and pushchairs/ luggage first off they going... Cairnryan to Belfast on a longer boat without offering an alternative snacks refreshments! Stena Superfast VIII ( please dont Mock me ), Belfast International airport to Belfast not... Because disabled people are screwed experiences featured on this page, Ask happywanderer1960 Stena...
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