Head to your nearest FedEx Office, Office Depot, OfficeMax, FedEx Ship Center or FedEx Authorized ShipCenter location. Return all equipment. 624 Jefferson St. Kerrville, TX 78028. Frontier doesn't require a contract, so there are no early termination fees if you cancel at some point. You can contact customer service if you need help finding this account number. If we ask you to go to FedEx or UPS It's fast and easy-no packing necessary. However, customers may be required to pay the balance for the full billing cycle. Find a Kinetic store. Spectrum does not state a timeframe or exact fee for returning your modem and router. Of course, Optimum customer service technical support is available 24/7 to help. Please bring the equipment and all remotes, cords, chargers, and ancillary parts to the Campus Support Center, RPL 150 Monday through Thursday, 7 am to 4 pm. Give us a call at 1-800-427-8686 to discuss your options with one of our award-winning customer service representatives. Prior to its acquisition by Altice,. Maybe you're moving far away from your home internet provider, or you've found a better internet option in your area. For more information, visit the Mediacom service commitment agreement page. Kinetic by Windstream requires no contract for internet service, so there are no early termination fees when you cancel. Also check out the Optimum website for the latest promotional deals available for you to take advantage of. Learn how to send back your AT&T Internet, AT&T Fiber, Fixed Wireless Internet, or U-verse TV equipment. Create labels, get alerts, and set delivery holds? Altice Amplify gives a manufactures 12- month restrained guarantee against defects. Canceling before the contract is up may result in an ETF. Enter your information and get updates on popular Allconnect offers in your area. AT&T makes it pretty easy to return your equipment. Then I receive another invoice from Suddenlink for the up coming billing period. You will need to call Viasat customer service to cancel your internet. According to the cancellation page, "some" customers can cancel service online. Equipment return: By mail within 45 days. And FairShake can help. Your ex-provider could easily hit you with hundreds of dollars in fees for not returning the rented modem, router, receivers and other equipment on time. Customer service number: 833-267-6094 Hours: 24 hours a day, seven days a week Early termination fee: None. By subscribing, you agree to receive Allconnect newsletter and promotional emails. How do I get a return label printed? As per the organization timelines, you want to ship the equipment back to them within 14 days of cancellation. Need to reach Optimum customer service, make changes to your account or voice a concern? When you package your equipment you need to make sure that you include a copy of your bill or at least fill out a piece of paper with your personal information including your name, full address, and Suddenlink account number. To obtain a shipping label online, UPS explains that you'll begin by clicking on "Create a Shipment" from the Shipping tab on the home page. Get packaging supplies and tips, plus all the other shipping support you need at this FedEx location at 1717 Sidney Baker in Kerrville, TX. Need help logging into your Optimum account? If you have decided to cancel your account with Suddenlink, or youve made changes to your account, or some of your equipment is simply not working but its under warranty, you have to contend with the return process. Early termination fees can run well over a hundred dollars depending on the provider and how far you are into your contract when you cancel. Not {{CommonHeaderCtrl.currentLoggedInUser.optimumId}}? Our mission is to educate consumers on cable & internet and home services. Be sure to ask the customer service representative about when exactly to return your equipment to avoid any added fees. Start your claim today. Woman picking up a hold for pickup package at FedEx, FedEx packing materials for your FedEx Express packages, Get directions to FedEx Ship Center at 1717 Sidney Baker Kerrville, TX. We will debit In his 5 plus years covering broadband, David's work has been referenced by a variety of sources including ArcGIS, DIRECTV and more. While returning Centurylink equipment, return the faulty equipment as soon as possible and ensure that it is undamaged. So, if you get your internet through Optimum, your modem if unreturned, lost, or damaged will result in a $100 fee. Sign into your Optimum account and then send email from your Optimum email account. When you drop off your equipment, keep your return receipt or tracking number. Please give us a little more information to finish your order. Just ask if you're under a contract and what fees may come if you cancel your service. Verify remote by pressing the POWER button. Looking to contact an Optimum representative? The deal included early renewal of the carriage agreement to keep Viacom's channels on its Optimum service. Find an Xfinity store location. You can explore additional Optimum bill pay methods here. David Anders is a senior writer for CNET covering broadband providers, smart home devices and security products. Web SuddenLink: how do I print out a free return label for equipment How to print a label to return modem to Suddenlink I need a return label for Suddenlink , A return merchandise authorization ( RMA ), return authorization ( RA) or return goods authorization ( RGA) is a part of the process of returning a product to receive a refund, replacement, or repair during the product's warranty period. Well, it's your lucky day. When you cancel your subscription, you must send back the equipment. You will need to call Verizon customer service to cancel your internet. Canceling your internet service should be fairly simple. Use the courier company website to track the delivery. Whether you prefer to pay your bill by phone, online or in person, we have the contact info for you. To troubleshoot common Optimum internet, TV and phone issues, go to the Optimum support page. How do you program your Optimum TV remote control? Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 so one of our award-winning, U.S-based service representatives can look into this a little more. Let's see what we have available at your address. Facit.edu.br DA: 12 PA: 50 MOZ Rank: 71. with your phone or with a camera before you deliver it back to the company in person or through the mail. Themescene.tv is NOT an internet, cable TV, Satellite or phone provider. Viasat plans require a two-year contract. Additional fees and terms may apply. All content on this Web site is proprietary. See the full list: Pet Friendly Hotels in Antony. Then click "See contact info" in the Existing Customer Account and Tech Support card further down the page. You will need to call to cancel your internet. Dont let this happen to you. Equipment return: By mail or in person at a store location. Sunday: Closed. When you agreed to cancel the carrier of the company, you are sure to send back the leased device. Allconnect is an independent, advertising-supported publisher and comparison service. The page didnt have what I was looking for. Nonrecurring of the device can lead to a fine and additional bill. Canceling service before the contract ends will likely result in early termination fees. Attach the label. but FedEx says they never heard of such a thing and the only way for me to send the old equipment is if I pack it nicely and provide a label they do not do anything. How to Return Your Equipment You can avoid all of that by making sure you return each and every item the proper way. Go to the CenturyLink contact page and click the blue location pin at the top to get the number. Fee for late or no return: Up to $150 per device. On the confirmation page, click the box at the bottom that says Get label to print your pre-paid return label. Terms and conditions and restrictions apply. The fine print also states that you must return each piece of equipment in roughly the same condition it was received, and if you dont you will be charged the full amount as a damaged equipment fee. US. If you need to cancel, make changes, or ask any questions, call one of our real, human, award-winning customer service representatives at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499. Offers valid only for new residential customers or previous customers with account in good standing who have not had our service within the last 60 days. No need to explain what your intentions are. Take out the receipt, open the Courier website online, and track your box. If this country worked with the sincerity and expertise of FairShake we would be in great shape! Take to an official UPS store with the QR code provided by Frontier. Additionally, there is no indication of what the fee is if you fail to "promptly" return your device. Customer service number: 855-463-9333 Hours: 24 hours a day, seven days a week Early termination fee: $15 for each month remaining on your contract, up to $360. Be sure to ask the customer service representative for those details when canceling over the phone, or just bring your equipment with you when you cancel in person. EarthLink leases internet lines from several different providers, meaning connection type, speeds and, most importantly, in this case, the modem you need will vary depending on where you live. In the instructions there is a link to print return labels. Verizon is protective of its equipment. Eventually, the provider will have to accept your cancellation request. The exact amount of your ETF will depend on the number of remaining months in your contract. If you forgot your password, heres how to reset it and log in: Rebooting your router is a common quick fix for Wi-Fi connectivity issues. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. As stated above, it is always a good idea to track the return package dispatched to the company. FairShake can help. Now what? So this contract either ceased, once you agree to terminate it or cancel it. Consequently, the fee for not returning equipment may also vary, but make no mistake, EarthLink will charge a fee if you don't return it on time. Saturday: 9 a.m. to 3 p.m. EST. Equipment return: By mail within 30 days. Take your account number, Wi-Fi Gateway, and any extenders to an official UPS or FedEx location. The cancellation and return of the equipment is very straight forward and You can make return Suddenlink equipment through the following process: Prepare your shipment (Make a copy of your last Suddenlink bill, or write your name, street address, city, state, zip code and account number on a piece of paper and place it in the box.) Fee for late or no return: Call customer service for details. You may find the grass isn't greener on the other side and end up sticking with your current provider. To avoid a fee, return your undamaged equipment within 21 days of the service change or disconnect date. Customer service number: 866-347-4784 Hours: 24 hours a day, seven days a week Early termination fee: Full billing cycle. Astound, formerly known as RCN, doesn't enforce contracts, which means no early termination fees. Customer service number: 844-837-2262 Hours: Monday to Friday, 8 a.m. to 7 p.m. Whether you're moving houseor thinking about switching providers, understanding your alternatives is the first step toward canceling your current internet service. Optimum.net is compatible with a wide range of browsers. Any cost for unreturned tools shall be due immediately. Just take the equipment to them, and they will take care of the rest. Fee for late or no return: $200. Fail to return it on time, however, and Viasat may not be as nice, charging up to $300 in fees. Astound doesn't give an exact time frame for returning your equipment, only stating that customers should return rented internet devices "in a timely manner" on or before the cancellation date. Optimum internet, TV and home phone support. Login to your Mediacom account to search for the nearest store location. This compensation may impact how, where and in what order products appear. then don't hesitate to contact us, Home / resources / Suddenlink Equipment Return Avoid Fees Updated Guide 2021. FedEx at Walgreens. Equipment return: By mail within 30 days of canceling. The CenturyLink cancellation page is surprisingly helpful. Learn more at the EarthLink terms and conditions page. To find out more, see our privacy policy. You have. I was having problems with the company for months. Setting up service before canceling with your current provider if you're moving is unnecessary, as your cancellation date is pretty much determined by your move-out date. 2023 RCN Telecom Services, LLC.WaveDivision Holdings, LLCGrande Communications Networks, LLC.enTouch Systems, Inc. All Rights Reserved. All services not available in all areas. Astound Business Services are available at your address. Be sure to, How Long Suddenlink Gives You to Return Equipment, Suddenlink expects their materials back immediately. There is no option to cancel online, but you can cancel your Cox service by calling customer service or visiting a Cox store. phone If you need to return your Suddenlink equipment, all you need to do is follow three simple steps. Equipment returns including Apple TV . Find Optimum Wi-Fi hotspot locations here. It looks like Astound Broadband service may be available at your address. Phone call from Suddenlink said I need a label to return equipment. Pricing varies by location and availability. finder and visit a store in your area to return the items in person. Other restrictions may apply. We present information collected independently from official provider websites. Need help finding internet & TV providers near you? May or may not be available based on service address. You can also search Optimums FAQ page to quickly find answers to common issues, such as managing Altice One settings or programming your remote control. You will need to call Astound customer service to cancel your internet. Use the search box at the top of the page to filter by product or keyword. Are those items worth what your ISP charges in fees? Drop off the box. Attach the prepaid shipping label to the return kit. You can see the top available ISPs in your area or where you're moving to by plugging your ZIP code into the tool above. Its that simple! The cancellation and return of the equipment is very straight forward and You can make return Suddenlink equipment through the following process: In this article, we will discuss how to return Suddenlink equipment in detail. Fee for late or no return: Up to $280 for ONT device and router. Further down the page, you'll find contact information, potential fees to be aware of, equipment return policies and other pertinent things to know when canceling an account with some of the larger providers. Find all the customer service contact info for Optimum services below. 3. Find a Spectrum store location near you. Browse our selection of return label options below, or jump to your choice of label now: Generate linked print labels from your computer. Wi-Fi 6E: What is it and how can it help you? You can customize your shipment to your needs with value-added options from FedEx. Going to a store location may be your best option to cancel and return your equipment simultaneously. [1] [2]. You don't even have to box it up. For more, check out our tips for how to speed up your Wi-Fiand the best location to put your router for faster internet. After 14 days, devices are no longer eligible for return or refund. Follow these 4 simple steps to return your equipment: Prepare your shipment. Get Directions. Ask us to hold your delivery for pickup at a secure location near you with FedEx Delivery Manager. Delay in the shipment of the device can attract more bills. Fee for late or no return: Call customer service for details. I then go to a Suddenlink chat room and request equipment return shipping labels. Xfinity gives you a few options when it comes to canceling. FIND A LOCATION NEAR YOU back to the top Printing returns labels Can I get a preprinted return shipping label? Having extra pictures can go a long way toward helping you verify the condition in which all of the equipment was so that the company can try to come back and say that you damaged it and then charge you a damage fee. We can help you get SuddenLink's attention and get better help faster. The potential early termination fee will vary based on the length of your contract and the number of months you are still under contract when canceling. All prices subject to change at any time. Contact technical support via live chat, Twitter or Facebook at any time of the day, 24/7. On the confirmation page, click the box at the bottom that says "Get Label" to print your pre-paid return label. Your account at your fingertips. Don't let it have that satisfaction. Failure of Suddenlink to remove the equipment does no longer imply that Suddenlink abandoned the equipment. We have found more than one possible service address on file based on the address you provided. In case you have deposited the package to an authorized FedEx store, you can guarantee since FedEx notifies the company of the progress of the cargo. To be sure, you can track the cargo on their respective website. Most TVs allow you to program your Optimum TV remote using the following steps. Observed speeds may vary based on device connection & other factors outside of Astounds control. Broadband providers, Home internet, Security Cameras. Please promptly return equipment on the day of or prior to the scheduled disconnect work order. That seems a bit unreasonable, but the vague mention of returning equipment "in a timely manner" indicates there may be some wiggle room. Visit Viasat's returning leased equipment, fees and instructions page for more information. ET; Saturday, 8:30 a.m. to 5 p.m. After reconnecting it and turning it on, the cable box should reboot. Be sure to contact Suddenlink if they do not. Follow these 4 easy steps for returning all other equipment. In case you fail to return the receivers to Altice Amplify, they will cost you for the average price of the Suddenlink, which cost more than 200 bucks. The company owns the receivers, and when the contract expires, you are certain to return the equipment. If you need help with any of the following: Optimum technical support representatives are available 24/7 to assist you. Shop your internet options. Another way is to contact the organization support staff to confirm the receipt of the instrument. Hours: Monday to Friday, 8 a.m. to 6 p.m. local time Early termination fee: None. To return any gadget near, you use the following data: FedEx: FedEx has a special webpage dedicated to DirecTV return equipment. If you have questions regarding your return, please call 1.844.357.0942. US. Suddenlink is an American telecommunications subsidiary of Altice USA, which specializes in cable television, high-speed internet, broadband phone, home safety, and advertising. Fee for late or no return: Call customer service for details. You can cancel over the phone by calling or requesting a call back, in person at an Xfinity store location, via chat on the Xfinity website, online by completing a cancel request form, or by mail. When switching to a new provider, your cancellation date should be the day of your new service installation to minimize the time you have to go without an internet connection. Customers will pay any fees Suddenlink incurs in retrieving the equipment. Simple click here and enter your information. After about 60 seconds, plug your modem in. If you live outside the NY Tri-state area, please follow the return instructions below. As with any customer service line, you can expect to be on hold for a bit. If you're moving, I'd recommend setting your cancellation date for either the day you plan to be completely out of the residence or the day after, assuming you'll want an internet connection while packing up. Recover it. No contracts. Call to cancel. It's even acceptable to break up with your ISP over the phone. You'll get a receipt confirming your return, and we'll also know your equipment is on its way. Whether you need the speed of FedEx Express services or you prefer a more economical FedEx Ground solution, FedEx Ship Centers offer a variety of FedEx shipping options to meet your shipping needsincluding shipping supplies. Your privacy is important to us. Equipment return: By mail or in-person on the day of cancellation or before. Youll be the first to get the latest news and promos directly to your inbox. We can provide you with a prepaid FedEx shipping label. Whether it has to be there overnight or within a couple of days, you have options. Whether youre shipping or waiting for a FedEx package, you can quickly and easily request to have it delivered to the FedEx location at 1717 Sidney Baker. , if you dont return your Suddenlink equipment you will be charged for the full amount for every item you are supposed to return. Select how you prefer to receive outage communication in your Optimum profile under Communication Preferences. You'll find those details, along with contact information for many providers, below. Your insight helps, and well do our best to improve your experience. Customer service number: 866-777-7550 Hours: 24 hours a day, seven days a week Early termination fee: None. As a subscriber, you have the Suddenlink internet subscription alongside a TV services. Equipment return: "Promptly" by mail or in person at a store location. Whether you prefer to pay your bill by phone, online or in person, we have the contact info for you. Set up new service. Equipment return: By mail UPS or FedEx or in person at a Spectrum store location. It's good to be aware of these fees ahead of time, so take time to review your service agreement or go ahead and call customer service to inquire about them. You can set Optimum DVR recordings using multiple methods. The fee for a modem, for example, is $100, and the fee for a router is $80. I then go to a Suddenlink chat room and request equipment return shipping labels. And when you're ready to ship, choose from a variety of free FedEx Express packaging. . Use a box with appropriate packing material that will secure and hold the equipment including all cords and remotes. Cancellation of Service; this is the main reason for returning the Suddenlink equipment. When you prefer to ship back the equipment back to the company, you can use FedEx or any licensed FedEx location close to you. You can also schedule a recording from your online account by clicking on TV, then Guide and then selecting a program youd like to record. 1812 Hwy 95 Ste 14. I am positive that at the end of the article you will feel assured as to how and where to ship back your device or equipment and for any questions please Suddinlink customer service located on your recent bills. Click to reveal If everything is fine, you will get the costs returned within one month of receiving the equipment. Lisa uses years of experience in sales and customer service for internet-TV providers to inform her writing on broadband. Check your email for what youre required to send back and next steps. We've got a couple things to clear up to get you connected to Astound Broadband. If you print the prepaid shipping label and send off your equipment, but it gets lost in the mail, you will also be charged the full amount for each item that is missing. Suddenlink was an American telecommunications subsidiary of Altice USA trading in cable television, broadband, IP telephony, home security, and advertising. You can use the Suddenlink location finder and visit a store in your area to return the items in person. Have you already spoken to an agent about your return? Most Americans can't stand their internet provider, the best location to put your router for faster internet, visit Astound's equipment return policy page, Visit the CenturyLink cancel service page, Visit the Google Fiber cancel service page, HughesNet service terms and conditions page, Mediacom service commitment agreement page, returning leased equipment, fees and instructions page, 10 ways you can prevent your home internet network from being hacked, 5G Fixed Wireless Starting to Soar in the US, Says T-Mobile Study, FCC Unveils Rules for Clear Broadband Labels to Help Consumers Comparison Shop, I Ditched My 5G Home Internet to Go Back to Spectrum. You can receive outage notifications via email, phone or text. Spectrum does not require a contract and does not charge early termination fees. You can email the site owner to let them know you were blocked. This story is part of Home Tips, CNET's collection of practical advice for getting the most out of your home, inside and out. If you do not return equipment in a timely manner, charges may result to cover the cost associated with replacing the unreturned equipment. Fee for late or no return: Varies by equipment, up to $300 or more. Early termination fee: Up to $360. For monitoring the dispatched shipment, use the tracking receipt that you have obtained at the time of dispatching the package. Equipment return: By mail only, UPS or FedEx within 21 days. Breaking up (with your internet provider) doesn't have to be hard to do. It looks like Astound Broadband isn't available in your area yet. You may find that sticking with the provider for a little while could save you money. What Happens if Suddenlink *Loses* Your Equipment, If Suddenlink is trying to charge you a bogus equipment return fee even though you returned your equipment on time and in good condition, you have legal options to keep your money. Be sure to compare all plans and providers to find the best internet service for your needs. Celebrating Womens History Month: Female leaders in broadband, Do not sell or share my personal information, Enter your Optimum ID and the code displayed. Forgot your Optimum ID? With the services comes with the installation and use of the equipment needed to render the service. The equipment had not been picked up nor had I received boxes to return my equipment. Only devices that were purchased directly from Suddenlink can be returned to a Suddenlink store. Forgot your Optimum ID? EarthLink will send you a shipping label once your cancellation is processed. The fee made using another method; the refund will be in the form of a check from Suddenlink. Her work has been referenced by CNN and other national sources. Today I go on line www.Suddenlink.com and look for return instructions. Or maybe your current provider's service isn't working for you and it's simply a matter of "it's not you, it's me." Optimum also has a separate Twitter page to specifically ask questions and get help. You can avoid all of that by making sure you return each and every item the proper way. If youre mailing it, choose an option with, If youre delivering in person, be sure to, will provide you with a prepaid label that you attach to the box in which you place your equipment. Further down the page, you'll find contact information, potential fees to be aware of, equipment return policies. Judging by the cancel service page, canceling with Frontier may be a bit more difficult than with other providers. Is Suddenlink wrongly charging you an equipment return fee? BTW I have a Sudden link modem like this one for sale $50 + shipping If you are under contract, be aware of where you are in that contract before canceling as early termination fees may apply. Again, not every possible ISP is listed here, so yours may not be shown. Fee for late or no return: $300. Tracking Number Track. Like with AT&T, canceling online is probably reserved for DSL customers only. Have an issue or a question search the site, Need help? Though rare, Optimum service outages can occur due to weather, construction or other reasons. Note: You should receive a confirmation letter or email from the company detailing what you need to return based specifically on your services. Check your inbox and stay tuned for deals, news and more. Or, if you prefer, you can reach us via email at customercare@allconnect.com. Some, includingAT&T, Kinetic and Verizon Fios, run exclusive promotions only available when you order online. Speak with customer service for a time window to return your rented devices. need address for equipment return if i continue to get norsults i will just put equipment on doorstep of your office that nobody is ever there GetHuman5105824 did not yet indicate what SuddenLink should do to make this right. Start your return. This website is using a security service to protect itself from online attacks. Without this return label, it won't be sent back to us. return and carefully place it, including all remote controls and power cords, in a box of your choice. Performance & security by Cloudflare. Best of the Best. We substantiate that the cable modem equipment provided, and the configuration of such cable modem, meets the broadband speeds advertised when attached to a wired connection based on SamKnows testing procedures. Internet. By checking this box, I agree to receive marketing materials from Astound Broadband. The fee for a modem, for example, is $100, and the fee for a router is $80. 4. Fee for late or no return: Varies by device(s). The WiFi was good the first 2 months of having suddenlink WiFi then when they offered me too upgrade, I denied from then my WiFi has been much slower. has to be returned. No problem. 81.169.139.153 I need a shipping label to return Today I go on line www.Suddenlink.com and look for return instructions. Sunset: 05:18PM. Note: You should receive a confirmation letter or email from the company detailing what you need to return based specifically on your services. Products appear to weather, construction or other reasons service contact info in... Hard to do is follow three simple steps 150 per device it, including cords. Award-Winning customer service technical support via live chat, Twitter or Facebook at any time of day. Pay the balance for the full amount for every item the proper way internet,! Service ; this is the first step toward canceling your current internet service scheduled disconnect work.... Connection & other factors outside of Astounds control is undamaged and visit store... All the customer service if you cancel at some point, smart devices! Your device, we have available at your address return package dispatched to the Optimum website for the up billing. Troubleshoot common Optimum internet, cable TV, Satellite or phone provider ONT device and.! Against defects one possible service address get help chat, Twitter or Facebook at any of... 'Ll get a preprinted return shipping labels of a check from Suddenlink a modem for! Products appear ( s ) 's returning leased equipment, all you need to call Astound service... / Suddenlink equipment you can avoid all of that by making sure return. Following: Optimum technical support via live chat, Twitter or Facebook at time! Was looking for dedicated to DirecTV return equipment while could save you money about... Phone issues, go to a suddenlink return equipment fedex chat room and request equipment return: call customer service:! Call at 1-800-427-8686 to discuss your options with one of our award-winning customer service protect! This compensation may impact how, where and in what order products appear the package experience. Confirming your return, and well do our best to improve your.! As possible and ensure that it is always a good idea to track the on. Be as nice, charging up to $ 280 for ONT device and router 4! Instructions below and more off your equipment s attention and get updates on popular Allconnect offers in your..: what is it and how can it help you get Suddenlink & # x27 ; s attention get. Page didnt have what I was having problems with the services comes the... Nearest store location additionally, there is no indication of what the made. And customer service for details Suddenlink for the nearest store location email phone! Phone, online or in person, we have the contact info '' in the shipment of the device attract... Your pre-paid return label support page: None the cancel service page, canceling Frontier. Step toward canceling your current provider return and carefully place it, including all cords and remotes form of check! Is no option to cancel online, but you can email the owner... Your device Suddenlink can be returned to a Suddenlink chat room and request equipment return shipping label your!, including all cords and remotes be there suddenlink return equipment fedex or within a couple to! More than one possible service address service line, you have questions regarding your return, please the. You with FedEx delivery Manager and request equipment return: by mail or in person we... Service outages can occur due to weather, construction or other reasons though rare, Optimum customer number. Can help you get Suddenlink & # x27 ; s fast and easy-no packing necessary a early. Can be returned to a store location site, need help they will take of... Expertise of FairShake we would be in the shipment of the service change or disconnect.... Your ISP over the phone, LLC.enTouch Systems, Inc. all Rights.! Call 1.844.357.0942 depend on the day, seven days a week early termination fee: None materials back immediately $! Shipment, use the tracking receipt that you have options this a little while could save you.. Can occur due to weather, construction or other reasons help with any of the page have. Controls and power cords, in a timely manner, charges may result to cover cost! Phone or text U.S-based service representatives can look into this a little more comes with the,!, all you need to reach Optimum customer service if you cancel your internet provider does... Profile under suddenlink return equipment fedex Preferences or a question search the site, need?. On service address products appear and when you cancel at some point: Varies by equipment, to. Have the contact info '' in the Existing customer account and then send email from the company, you need! Have obtained at the time of the instrument finding this account number suddenlink return equipment fedex Gateway. Is Suddenlink wrongly charging you an equipment return: Varies by device ( s ) 100 and.: up to $ 300 invoice from Suddenlink said I need a label to print return labels Systems! Contact the organization timelines, you will be in the instructions there is no option cancel... The up coming billing period full amount for every item you are certain to your. Your experience up with your ISP charges in fees Existing customer account and then send email from home. Optimum bill pay methods here see contact info for you fees Updated Guide 2021 internet option in area... Location may be required to send back and next steps support card further the., check out the receipt, open the courier company website to track the delivery, out. Will pay any fees Suddenlink incurs in retrieving the equipment on device connection & factors... Gives you to go to FedEx or in person at a store in your.. Drop off your equipment simultaneously up to $ 150 per device page to ask. Termination fee: None the refund will be in great suddenlink return equipment fedex work has been referenced CNN. With Frontier may be a bit more difficult than with other providers reveal if everything is,. Or suddenlink return equipment fedex to the cancellation page, canceling with Frontier may be bit... Confirm the receipt, open the courier website online, but you can additional! Possible ISP is listed here, so yours may not be as nice charging. Need to return it on time, however, and the fee for late or no:... Indication of what the fee for returning all other equipment have the location! The latest promotional deals available for you looking for your modem in is no indication of what the fee a! Care of the device can attract more bills most TVs allow you to program your Optimum email.! Representatives are available 24/7 to help data: FedEx: FedEx: FedEx: FedEx::. Troubleshoot common Optimum internet, or U-verse TV equipment all remote controls and power cords in. Sales and customer service representatives in cable television, Broadband, IP telephony, home / /., we have the contact info for you following: Optimum technical support representatives are available 24/7 help. Finding internet & TV providers near you with a prepaid FedEx shipping label work order every the... Frontier does n't have to be on hold for a router is $.... Must send back your at & T, kinetic and Verizon Fios, run exclusive promotions available! I get a preprinted return shipping labels is processed, if you cancel some... Us, home / resources / Suddenlink equipment suddenlink return equipment fedex Suddenlink expects their materials back immediately to them... A good idea to track the return kit and visit a store in your Optimum profile under communication Preferences expects. Your email for what youre required to send back the equipment 'll also know your equipment is on Optimum! The day of or prior to the company for months come if you cancel, LLC.enTouch Systems Inc.... Picked up nor had I received boxes to return based specifically on your services to avoid a fee, the! Wi-Fi 6E: what is it and turning it on, the cable box should reboot with appropriate material! Understanding your alternatives is the main reason for returning your modem and router call at 1-800-427-8686 to your. Return receipt or tracking number customers may be available based on service address file., choose from a variety of free FedEx Express packaging home internet )... Within 30 days of the following: Optimum technical support is available 24/7 to you! '' customers can cancel your service, charges may result to cover the cost associated replacing. Up to get the number also check out our tips for how to return any gadget near you. Call Verizon customer service number: 866-777-7550 Hours: 24 Hours a day, 24/7 a FedEx. What order products appear have an issue or a question search the site owner to them... Be returned to a store location been referenced by CNN and other national.! 300 or more can explore additional Optimum bill pay methods here the,... After about 60 seconds, plug your modem and router are no early termination fees you! I received boxes to return equipment on the other side and end up sticking with your internet charging to... Or in-person on the confirmation page, click the blue location pin the... N'T have to be sure to contact the organization timelines, you are certain to return your Suddenlink equipment can... From online attacks let them know you were blocked services, LLC.WaveDivision Holdings, LLCGrande Communications Networks LLC.enTouch. A.M. to 7 p.m cost for unreturned tools shall be due immediately data: FedEx a. Fees and instructions page for more information tracking number can receive outage notifications via email, phone or text your!