No wiring and no drilling. Any automation questions/discussions are welcome! Ideally, you should get the new unit within a few days if the claim is genuine. Click the green button to print the entire article.To print the original version of the document - click the blue one. Note: Restart the lock, don't reset the lock. . I have a support ticket open, but I dont hold out much hope and its over 18 months old, so not under warranty any more. Please go to programming guide for Standalone Mode. The funny thing is that when I try to add a finger print it reads it but not when it comes to opening the door. Dont know what the fix is. If youre still having trouble with your Ultraloq U-Bolt Pro, try checking these things: If the lock will not auto-lock after the door is closed, please check whether you have the following troubleshooting steps. Step 2. The lock alone garnered at least 3 stars from me. They say to be sure and delete the lock off the app to reset it but there is no delete function in the app and not even the gear Icon you refer to. hole, 18 months electronic warranty and lifetime mechanical warranty. There is no point in sticking with a router that brings less than 40 ft of range to your smart system. Now, keypad stopped working. Tri-color LED Indicator will flash RED 3 times along with 3 beeps when the lock is activated. You can see a Log of whos entered and exactly when they did same manual key override as original. Step 3. U-Bolt Pro fingerprint sensor has self-study function which the verification rate will be improved after multiple success. Used to verify your finger and unlock from the outside.Backup Key Hole For example, you get a trigger if the lock is unlocked by the keypad or fingerprint, but not if it is locked/unlocked using the inside knob/key, or locked by the timer (auto relock). Press question mark to learn the rest of the keyboard shortcuts. Check if it unlocks now (for battery-operated locks). Tried replacing batteries. The simple installation takes minutes and only four screws. 99% excellent review from over 1,000,000 happy users -give you more convenient living experience and a true "smart home". I have the Pro WIFI unit - installed in May, 2022. It does nothing when anyone places a fingerprint on the fingerprint scanner. Going with the original battery is not always the best choice. You can unlock your Ultraloq or grant access to If you dont have a working battery or have been removed from the lock for over two weeks, replace it with a new 4AA alkaline battery. Step 4. If you want a secure, reliable, convenient, and intelligent door lock for your home door, look no further than the Ultraloq U-Bolt Pro. This can prevent Ultraloq from recognizing your fingerprints properly. It supports fingerprint and Bluetooth. - Fingerprint is reliable the majority of the time on 1st attempt I'd give the Ultraloq U-Bolt Pro an A- rating. But if you want to change your current home door lock, check out our TTlock smart lock to help you manage your door more safely and conveniently with your phone. Fast fingerprint reader: The U-Bolt Pro features a self-learning fingerprint algorithm powered by AI, with a 0.3-second unlocking speed and 99.8% accuracy. Ours does the same for my husband, mine on the other hand works fine.. Your input is very much appreciated. It comes with a mechanical key, a 360-degree live fingerprint ID, an anti-peep keypad and auto-unlock for multiple entry options. Can always be used within the range set and auto There will be low battery alert on the lock and App when battery is low. If you are using U-tec App as Owner, please click "Delete and Reset" to remove the lock from your U-tec Account, then use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. Working internet and Wi-Fi is required. Please scan multiple fingerprint angles when you register your fingerprint. Ive updated the firmware and replaced the batteries and reconnected the door sensor, but no luck. Ultraloq U-Bolt Pro is a secure and versatile smart deadbolt that offers 6-in-1 keyless entry to your home. The U-tec App enables you to unlock your door with your Here is Ultraloq U-Bolt Pro reset steps: For more Ultraloq locks resetting, please check this article: How to reset an Ultraloq keypad door lock? Please keep Bolt unlocked and press "1" button for 3 seconds until LED turns green and "1" button blinks.Disable If none of these works, or if you have any questions, dont hesitate to get in touch with the ShineACS Locks for more help. You can do so by going into the phone settings > Apps > U-tec app and then tapping Clear all data and cache. Use an external battery to activate your lock even when the batteries are dead. If I get that lock before I get this one re-working then I will banish it to the side garage door that I dont use that often. Same issue, the fingerprint reader works for setup but then when you try to unlock with print it just sits there, no lights out anything. Metal construction makes it built to last. I do not use the auto unlock feature but suspect that would be a good solution for people that have frequent wet fingers. Pull the front panel from the bottom first then rotate from the top to open it. Like any other modern home appliance or device, Ultraloq has many settings that allow you to customize its behavior according to your needs and preferences. Existing deadbolt is required. Interior part only Not compatible with every deadbolt in the market. Anti-peep Keypad HuTools Keyless Entry Door Lock: Best with anti-peep password protection. Its compatible with most smartphones and tablets, including but not limited to iOS and Android phones/tablets. The Ultraloq U-Bolt Pro is a multifaceted smart lock that lets you unlock your door with a fingerprint scan, a mobile app, a keypad, a voice command, or even a traditional key. As noted earlier, both the smart locks are small and compact and are poles apart from the locks like the August Smart Lock or the Kwikset Halo. Here's what you need to know about fingerprint door locks, including how they work, and the best fingerprint locks to buy online. Do not use any power tools, as this could damage the physical construction of your lock and cause further issues in the future. If U-Bolt Pro is working as Standalone Mode, please use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. A smart lock lets you go key-free and control your lock from afar. Used to insert 4 AA alkaline batteries. This digital keyless door lock is made to last, with easy do it yourself, wireless installation, weather-resistant alloy casing . Its almost as if they intentionally expire the functionality if youre out-of-warranty. Read more posts by this author. DON'T WANT TO USE THE APP? Has anyone been able to fix theirs? Measure to confirm that the door is between Pia" - 1" (35 mm- 45 mm) thick. Do not use a power drill for installation. I also encountered many, many 'Fingerprint registration failed' messages during setup . The device must be securely fastened to the door to work correctly. @Gatoff @Osborne Please use your email address associated with your Ultraloq Products or Purchase Orders, and submit a ticket by clicking this link: https://support.u-tec.com/hc/en-us/requests/new, I have the exact same issue and dont know how to fixed it. My model is ul3 bt. Happy Presidents' Day Up to $80 OFF! Create an account to follow your favorite communities and start taking part in conversations. Im having the same issue. What Is a Deadbolt Lock, and What Types of Deadbolt Locks? If the keypad still isnt working, move on to step two. Step 2. The Ultraloq U-Bolt Pro is a wonderful smart lock. It recognizes the fingerprint around 0.5 seconds. If you are having trouble unlocking or locking the lock using the App and keypad, you can troubleshoot the Ultraloq UL3 keypad lock by following these steps: You can try to contact the Ultraloq support team to solve your Ultraloq U-Bolt Pro problems: If you still have problems and can not solve them, trying to reset your Ultraloq U-Bolt Pro lock is a better way. U-Bolt Pro Z-Wave has Z-Wave Plus to work with Z-Wave hubs like SmartThings, Habitat etc. Smonet smart lock: Best for commercial and multifamily buildings. Same issues as Bunn. Make sure to also bring the lock or the router within a 15 ft range. Depending on your product choice, you are free to use your fingerprint, code, key fob or smartphone to unlock. Step 3. The Ultraloq U-Bolt Pro WiFi Smart Deadbolt we reviewed has the following features and specifications: Model. Author: Michael Brown, Executive Editor Ultraloq provides you with the ultimate keyless experience for maximum flexibility and convenience. Did someone else try using their fingers before yours? Auto-lock feature is a huge selling point for Ultraloq that locks the door behind you. Even then, Im not too worried about hackers, there are easier ways to get in if you are a criminal. So, make sure to inform the dealer about any issues related to the hardware. App is almost useless. Leave your problems and we will reply to you soon! You can pair the optional Ultraloq Bridge WiFi adaptor with U-Bolt Pro to control it remotely via U-tec App. When you try to move past it or tap the lock icon it just lists the old email and gives no option like the list in their trouble shooting steps. Expert Troubleshooting Guide, Weiser Lock Troubleshooting: Professional Step by Step Guide, Emtek Lock Troubleshooting: Detailed Step-by-Step Guidance, SimpliSafe Smart Lock Troubleshooting: Step by Step Guide. Admin can always unlock via fingerprint, code or App. smartphone. My fingerprint reader stopped working as well. Others, like the housekeeper, have their own keycodes. Latch 5 Fingerprint Latch 5 NFC UL3 BT (2nd Gen) Lever . then use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. If you're having trouble with your fingerprint . Best Prices Today: U-Tec UltraLoq U-Bolt Pro. Add or delete I have the same issue and the answer its the same its happened after a upgrade. You will receive an email once it's back in stock! U-Bolt Series U-Bolt Pro Series. The app uses Bluetooth to connect (unless you get the wifi bridge, I guess) and you can add codes, fingerprints, and other app users. How to reset an Ultraloq keypad door lock? . Narpult Smart . This isnt as big a drawback as it sounds, as if you send an IFTTT lock/unlock command, you do get a lock/unlock IFTTT event (even if the lock is already locked/unlocked) so you can tell if the lock is locked or not via this workaround. The optional Wi-Fi Bridge upgrade allows you to control the access to your door while you're away from your home and monitor all activity remotely. Ultraloq smart lock comes with a lifetime mechanical and finish warranty along with a 12 to 18-month electronic warranty. All you have to do is to check the network band, range, and interferences. The most common Ultraloq U-bolt pro problems, The lock is not unlocking or locking using the App. My ultraloq has stopped reading any fingerprint for over 3 months now. By using your Ultraloq, you agree to be bound by the U-tec Privacy Policy. U-Bolt Series; U-Bolt Pro Series; LEVER. Check that your phone has a signal and that you have enough battery power. This model has Wi-Fi built in, so it doesn't require a plug-in Bluetooth bridge . Next thing you have to make sure that you have given the mobile app adequate permissions. If this does not work, check that your phone has enough battery power by turning on its battery-saver mode (if available). However, there are still some issues that you might run into. Beyond those two issues, the lock is great! Tri-color LED Indicator will ash RED 3 times along with 3 beeps when the lock is activated. https://www.acslocks.com/wp-content/uploads/2023/01/brinks-digital-deadbolt-troubleshooting-and-programming-guide-1.jpg, Brinks Digital Deadbolt Troubleshooting and Programming Guide, https://www.acslocks.com/wp-content/uploads/2023/01/Kwikset-SmartCode-913-Programming-and-Troubleshooting-Guide-2.jpg, Kwikset SmartCode 913 Programming and Troubleshooting Guide, https://www.acslocks.com/wp-content/uploads/2023/01/how-to-change-code-on-kwikset-smartcode-913.jpg, How To Change Code On Kwikset Smartcode 913? But if the 'fingerprint reader not working' issue comes after a Windows update, you can click View update history. Please read all the instructions before contacting customer support. The Best Smart Locks. Smart locks can help make your life easier, you no longer have to carry around all the keys or have a fear of losing them. Then, after entering my home the door will lock/unlock itself. This is caused primarily due to errors in the installation process by the customer. I changed the batteries and it now works great. Your fingerprint sensor should work after a restart. The Bluetooth connection between your phone and the door lock is not working correctly, so you may not be able to control it with your smartphone app. If you are using U-tec App as Owner, please click "Delete and Reset" to remove the lock from your U-tec Account, then use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. Ultraloq U-Bolt Pro is not open when you press the button. Just keep the finger on the sensor and hold it there for a few seconds to give the sensor adequate time to unlock. Wont open when you push down, only when you pull up. Press J to jump to the feed. This will resolve any minor bug that you might be facing during the setup process. Also, you will need a Z-Wave Hub. JasonJoel November 18, 2021, 2:31pm #15. Has anyone found a way to recess the door sensor into the door frame? It lights up green and the lights rotate counter-clockwise as you can hear the gears turning to disengage the lock, however, after this fanfare, the door is still locked. (May not be included for some regions), Installation Video Works with Alexa and Google Assistant for voice control and even IFTTT. With Ultraloq Bridge or built-in WiFi, you can access, manage . - Fingerprint is reliable the majority of the time on 1st attempt - Keypad is very reliable Lever. The old version worked, but it was slow, and unreliable due to the bridge problem. If so, clean off with a soft cloth or brush gently (for battery-operated locks). To ensure the best service, please register your account at www.u-tec.com/register.html. Please use 4 high-quality alkaline AA batteries for replacement when the battery is dead. This is one of the main reasons why your deadbolt is jamming up. Check the battery. Ultraloq U-Bolt Pro Series share same features like Fingerprint ID, Anti-peep Code, Auto Unlock, Auto Lock and smartphone control within Bluetooth range. There are a few issues that you may encounter with the Ultraloq U-bolt Pro lock. If the battery is low, please replace them with brand new ones. Step 1 Ultraloq smart lock comes with a lifetime mechanical and finish warranty along with a 12 to 18-month electronic warranty. Some people have reported issues with getting the fingerprint to work with their Ultraloq device. I kept getting 'Admin login timeout' notices in the app. Limited by date and hour. Door sensor seems to work well enough. 5 best fingerprint locks. Let you truly say goodbye to keys with ULTRALOQ 360 Live Fingerprint ID powered by AI -self learning fingerprint algorithm. Four of . Find many great new & used options and get the best deals for Ultraloq Smart Deadbolt U-Bolt Pro & UB01 V2.08 Keypad, Fingerprint, Bluetooth at the best online prices at eBay! This will take between 3-5 seconds. Before using all Ultraloq products, please read all applicable terms, rules, policies and usage provisions found at www.u-tec.com/company/privacy. There are also two IFTTT applets for lock/unlock triggers, one for door lock/unlock by specific person and one for door lock/unlock - so you would think that the second trigger would fire if the lock was manually unlocked - but no, both triggers do the exact same thing. The instructions say it won't work with a metal door, but it seems to be working just fine with mine after moving the sensor a little further from the door. I do the same thing, I would much prefer that the access to the lock was local, but sometimes there isnt much choice. With the Smart Auto Lock feature, Ultraloq U-Bolt Pro Series will auto lock behind you, only when the door is closed.2. Ultraloq, the most trusted brand of smart locks. Features like remote access and smart home integration may vary based on Z-Wave controllers. Reset the lock to factory default mode, then check if the fingerprint verification is functional. Ultraloq is sub-brand of U-tec Group Inc. Download U-tec Ultraloq U-Bolt Pro Manual. kids so they can get inside after school but it would be better if it was wifi so I could lock and unlock the door from work if . We partner with OnTech, who are independent of U-tec. Support; Community; Store; My Account; Call 1-844-HEY-UTEC; Contact Us But sadly this locks with all it's amazing features are hampered by the locks intermittent connectivity issues with the app. U-Bolt Pro WiFi Smart Deadbolt. Grant access for specific dates or times. If pressing a button on your remote doesnt register with any action being taken by your lock (e.g., turning on lights), it may be because too many walls between them prevent a signal from reaching all parts of your home. Anyone else have experience integrating U-Tec locks into their home automation set ups? The new WiFi version will have a shorter life, but I dont know if it is significant yet or not. U-Bolt Pro WiFi has built-in WiFi while U-Bolt Pro requires a WiFi Bridge to connect to your home WiFi. You no longer have to wonder whether or not you locked your door. Just check the tight connection of the unit with the door frame. The Ultraloq U-Bolt Pro Wi-Fi Smart Lock ( available at Amazon for $199.69 ) offers more modes of entry than just about any other smart lock. My fingerprint scans, the lock turns green but the deadbolt doesnt even try to open. You can also see a log of what methods have been used to access it (i.e. The only thing you can do to extend the battery life is to install the lock in a shaded region. It wont take you more than a few minutes to narrow down the problem. Very impressive security features and options and considered all Smart Locks on the market and this one sold me on it's options. The U-Bolt is priced at $179 and the fingerprint-reader-equipped U-Bolt Pro costs $249. I do not use the auto unlock feature but suspect that would be a good solution for people that have frequent wet fingers. Not included. www.u-tec.com/lock/U-bolt_pro/guide, Please watch our easy step by step User Guide video before attempting to use your Ultraloq U-Bolt Pro Smart Lock. 3. Ultraloq U-Bolt Pro is a Bluetooth Smart Lock that can be locked and unlocked with your smartphone. 1) The location-based auto unlock takes about 30 seconds to unlock as you stand next to the lock. My fingerprint on my device doesn't work at all. Our pick, the Ultraloq U-Bolt Pro, is small, attractive, and has multiple ways to use it. In factory default mode, any fingerprints can unlock the lock. It'll also automatically lock behind you when the door is closed. In most cases, this involves disconnecting power from the lock and turning down its sensitivity using a screwdriver or Allen wrench. Nice things about the new U-Bolt-Pro-WiFi, new door sensor, so lock will only lock when the door is closed, Much faster response to app/IFTTT than old version. Air; Compare all smart locks Accessories. Please replace batteries.Solution 1. Factory Default timing is 30 seconds. Confirm that your lock is connected to WiFi and that you have internet access. 1 put of 10 times is it successful. With 6 active people living at home, it is super convenient. To extend your coverage further, purchase Ultraloq Smart Lock Extended Warranty. It also works with If This Then That (IFTTT), a multi-platform service that allows you to create advanced programs. Several options to unlock, but not all work great. When my wife then comes to let me in (considerably a short-term workaround), when she releases the lock, it's slightly difficult to turn and you can actually hear it almost release pressure/gas as it lets go. But for me, those are two of the major features I was looking for. You can also get an IFTTT trigger when the door is locked/unlocked - but this does not work well. from I hope this troubleshooting guide has helped solve any issues you may be experiencing with your Ultraloq intelligent Pro u-bolt lock. Connectivity. Try to loosen the screws on the mounting plate and deadbolt by hand until they come off ultimately, then reinstall them in their original positions. Pair the lock in the App and start to use it. Feels like the lock is timed based vs Bluetooth enabled to detect when you approach the door. 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Issues that you might be facing during the setup process any power tools, as this could damage the construction! Has self-study function which the verification rate will be improved after multiple success ) a..., like the housekeeper, have their own keycodes been used to access it ( i.e have internet access,. And we will reply to you soon wonder whether or not you locked your door service, please register account... Damage the physical construction of your lock and turning down its sensitivity using a screwdriver Allen...