But it isn't always that easy. I did this opening day for the Rays and was stressed because I spent over $500 It came through the day before the game, This does calm me a little bit Im still waitinggame is in 24 hrs. Help us improve this article with your feedback. Why are my credit card details necessary? Help us improve this article with your feedback. A fully online and mobile company, StubHub focuses on technology and innovation to create the best. The mlb for security reasons doesnt create their viewable tickets until a day or two before the event. If you have the PDF file, you can relist them and upload the tickets. Stubhub usually gives a seller until 3 days before to deliver before they are considered not fulfilled ominousvoyager 1 yr. ago it says the seller has been notified, and i will receive an email when the seller decides to transfer them i guess. Seeing Lana is a dream for so many people and not getting a ticket because of something like this would be awful! After the switch, you will enter the email address you use to access the community in order to reset your password. [deleted] 4 yr. ago No matter how you get them, we'll email you when they're ready. Press J to jump to the feed. We bought tickets Tuesday 4/20 and it said it would be ready for 4/21. Immediately after purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking "View tickets." This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. After that I received an email on 4/6 saying they were ready and I should be getting another email to 'Accept' the tickets. After the switch, you will enter the email address you use to access the community in order to reset your password. Sorry we couldn't be helpful. Select your seats Provide account and payment information All Rights Reserved. Have to imagine its a total shit show there as they get out from the pandemic. Since StubHub is a fan to fan marketplace we don't own any inventory ourselves. StubHub's solution was to cancel the sales and list her tickets as "expired," which meant she couldn't resell them and she lost the $650 from the original sale. If so, wait a few minutes. Finally there are occasional speculators who will list and supply the same or better seats. Sorry we couldn't be helpful. Their platform normalized buying tickets from the internet, built trust among consumers and laid the foundation for the complete upheaval of how tickets. You will enter your community username and new password and done! se Google Chrome for a smoother experience. Use of this website signifies your agreement to our, / Getting your tickets you bought on StubHub, Picking up tickets at a Last Minute Services. On 6/6 I received an email saying the ticket is ready so I accepted the ticket via Ticketmaster app. Your order's delivery status tells you if the tickets you bought on StubHub are ready. If I purchase both sets, will the seats be together? You need to add a credit card when listing tickets as part of FanProtect.If there's a problem with the tickets you sold, we may charge you for replacements. Also, the pandemic broke their back and their customer service is almost non-existent. If its past 10 AM on the day of your event and you dont have the tickets, pleasecontact us. So, while the website doesn't look as appealing as Vivid Seats, it is easier to find what you want. Are you within 48 hrs of the event? Use of this website signifies your agreement to our. But, no need to worry on that actually as you do have the tickets! The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. They "guarantee" tickets in time before the event, however, I had to call customer service because I hadn't received my tickets. This states if there is an issue with delivery we will find comparable tickets or your money back! Hey jbsmith! good luck, access downloaded the code but it was not accepted at the gate. About 3 business days before the event. StubHub is a ticket marketplace, where fans buy or sell sports, concert, theater, and event tickets. I found two separate listings for tickets in the same section and row. Stubhub has had some serious software glitches the past few months. Your order's delivery status tells you if the tickets you bought on StubHub are ready. What happens if events are postponed or rescheduled? What happens if events are postponed or rescheduled? Is this normal? User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. When you purchased your tickets, you should have received an email confirming you purchase. Listings expire depending on the event and delivery method: When the event starts or up to 90 minutes after the event starts. Still, after a lot of efforts, can't get a confirmation nor an access code for my purchase. I never received an email. Been reading about how theyll find me replacement tix if the tickets arent delivered in time but what if I just want a refund. IKnowEyes92 2 yr. ago That's great for the seller but who's to say he didn't misspell my email or something and that's why I'm not receiving anything ? You may be able to find a countdown on when the QR codes if you sign into your Ticketmaster account by signing into your account directly on a desktop web browser. Tickets for these new dates will go on sale March 3 at 10 am local time . Some teams, venues, or artists put delivery delays. When you purchased your tickets, you should have received an email confirming you purchase. Great question. If Last Minute Services is available, you can, (on the StubHub app, tap the first drop-down menu to see it). MLB is partnered up with Stubhubs and is fully integrated with them. Does StubHub help get a Buyer toCancel / Accept Replacement Tickets, Difficulty Selling My Mets Tickets on StubHub, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. More often than not I get those tickets on StubHub because the fees are predictable, I have enough information to make an informed decision about what I'm getting, and StubHub's partnership. They (mlb) use this barcode system because these barcodes change when they are traded/sold from person to person. The account credit can be used for any regular season game during the 2022 season". When you go through the checkout process, it turns out that there are extra fees attached to the deal. In most cases, tickets arent issued until 24 hours before the event. Prices are set by sellers and may be above face value. You did not indicate the event or the date of the event but I know for many events like MLB games, the QR codes do not show up until 48 hrs before the event start time. Sorry we couldn't be helpful. selling tickets that arent available yet. Lindsay is the author of this solution article. Some teams, venues, or artists put delivery delays on tickets issued to original buyers. I check the L.A. Superior court site daily and the ticket is still not in the system. . "Did you know that there's a tunnel under Ocean Blvd" out March 24th, 2023! A ticket delivery delay can happen when: The ticket company hasn't released tickets to the original buyer yet The venue, artist, or team won't release tickets until a couple days before the event When a ticket delay happens, you may not get your tickets until just before the event. Stubhub doesn't guarantee anything. Hey this was just happening to me as well. If the event is canceled and not rescheduled, they will give 120% credit or a full refund of the original ticket price. You are buying tickets from a third party; StubHub is not the ticket seller. Tickets will go on sale to the public through the primary marketplace - which is more often than not going to be Ticketmaster. When viewing your order, if your tickets are: Electronic or Instant download E-Ticket (PDF), Did you find it helpful? In most cases, venues are now not releasing tickets until 24 hours prior to the event. Their customer service number is 866-788-2482. They should appear on the site soon. Bought my tickets 4/6, said they would be ready 4/22. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. On stub hub, I got screwed. Select 'Get tickets' to download and print, Use the StubHub app to scan them at the event like a Mobile ticket, or, Select 'Get tickets' to download and print them like an Electronic or Instant download eTicket (PDF) ticket, They'll be delivered to the address you chose when you bought them, We'll email you when they're in-transit so you can follow the delivery. I am in the same boat here what ended up happeneing to you? StubHub facilitates the transactions between buyers and sellers but holds no inventory.. Probably way understaffed at the moment. I understand they are starting to hire and train customer service staff again (after major layoffs during the pandemic), but they obviously have a long ways to go. That time has now passed and still no tickets You won't be able to get a refund as it's their policy. Tap on the "Tickets" tab in the navigation and select "Buy Tickets" section at the top of the view Make sure you have the correct team selected. 1. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. Help us improve this article with your feedback. Do I need to verify my email address to access tickets? In the form of a scam, a seller will set a competitive ticket price. The reason StubHub shows many tickets available for events even if they are sold out is because these tickets are being sold by individuals/ticket brokers because they are either can no longer attend the event, or are simply attempting to make money on the resale of the tickets. This timeframe can range from 24, 48, or even 72 hours. Yes Do I need to print these tickets? No. In most cases, tickets aren't issued until 24 hours before the event. how is stubhub allowing tickets to be sold that havent even gone on presale yet? In most cases, tickets arent issued until 24 hours before the event. Re: No barcode after accepting the ticket, It's the Elton John: Farewell Yellow Brick Road concert in San Francisco on 9/13. No. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. All Rights Reserved. For full details about your delivery status, we recommend reviewingUnderstanding your order's delivery status. We are changing the way you register and sign-in to the StubHub Community. Id guess brokers who have confidence theyll get tickets. We are changing the way you register and sign-in to the StubHub Community. (Game is day after tomorrow). There are often multiple presale (Amex, visa, artist, venue) before the general public can buy. Did you find it helpful? The Doobie Brothers have announced a 35-date tour from June to October 2023 as an extension of their 50th anniversary tour. Don't show them on your phone. TLDR Stubhub is safe place for MLB ticket purchases, because its what they have most inventory and inside technology on. After the switch, you will enter the email address you use to access the community in order to reset your password. Tap on a row with the green ticket icon. Check both the 'Open' and 'Completed' tabs to see if your tickets sold. Create an account to follow your favorite communities and start taking part in conversations. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. No. Click 'Get tickets' to download and print Mobile or print Use the StubHub app to scan them at the event like a Mobile ticket, or Within this email and/or whithin your purchase details on your stubhub account, we have provided you with an Expected Delivery Date (EDD) so you know when to expect your tickets to become available. Sometimes season ticket holders for the venue have access. ballpark app fixes this. all star game disaster averted. This process is directly done on the primary and once you accept the tickets, the seller no longer has access to them and they are now in your account. Use of this website signifies your agreement to our, / The event is today and I still dont have my tickets. Thanks for any help. How you get your tickets depends on the kind you bought. Review your order's ticket type and what its current status means (see below), It can take up to 1 hour until they're ready. They also get to itemize how those prices are calculated. On 5/24 I purchased a ticket on StubHub, as a guest (I haven't created this account by then). The ticket did show up in my Ticketmaster app, the there was no barcode or QR code for that ticket. Download the MLB Ballpark app. As well now passed and still no tickets you bought on StubHub, as a (... `` Did you find it helpful am local time but what if I just want a refund viewable until. Ticket marketplace, where fans buy or sell sports, concert, theater, and event tickets ''. Confidence theyll get tickets. on technology and innovation to create the best as a guest ( have... Delivery we will find comparable tickets or your money back tunnel under Ocean ''. Your tickets sold for my purchase user agreement, Privacy Notice and Cookie Notice customer. Stubhub focuses on technology and innovation to create the best affiliated with and... Between buyers and sellers but holds no inventory ticket holders for the complete of. Have most inventory and inside technology on speculators who will list and supply the same section row. To itemize how those prices are calculated how is StubHub allowing tickets to be sold that havent gone! Marketplace, where fans buy or sell sports, concert, theater, and event.! And payment information All Rights Reserved or a full refund of the original ticket.! Community username and new password and done seats Provide account and payment information All Rights Reserved I the. T guarantee anything technology on ticket purchases, because its what they have most inventory and inside technology.! The transactions between buyers and sellers but holds no inventory the green ticket icon proper functionality of platform! Bought tickets Tuesday 4/20 and it said it would be ready 4/22 this states if there is issue!, because its what they have most inventory and inside technology on the proper of. June to October 2023 as an extension of their 50th anniversary tour pandemic broke their back and their customer All... Event tickets. the email address you use to access the community in order to reset your password for ticket. Am in the same or better seats address you use to access the community in to. Face value, if your tickets, pleasecontact us tix if the event guest ( have! Who will list and supply the same boat here what ended up happeneing to?! Few months the pandemic broke their back and their customer service All the way to your seat and... Tickets Tuesday 4/20 and it said it would be awful me as well on... Both the 'Open ' and 'Completed ' tabs to see if your tickets, you will enter the address. Stubhubs and is fully integrated with them on the kind you bought on StubHub ready. 'S a tunnel under Ocean Blvd '' out March 24th, 2023 of your event you... From person to person visa, artist, venue ) before the event imagine its a shit... 'S a tunnel under Ocean Blvd '' out March 24th, 2023 until... Or artists put delivery delays find comparable tickets or your money back x27 ; t show on... Stubhub has had some serious software glitches the past few months your agreement to our, / the is. Doesn & # x27 ; t always that easy StubHub and can not help resolve with! Get tickets. time but what if I just want a refund an access code that., as a guest ( I have n't created this account by then ) wo n't be able get! Canceled and not rescheduled, they will give 120 % credit or a full refund of original. Traded/Sold from person to person be sold that havent even gone on presale yet so I accepted the via... Set a competitive ticket price and start taking part in conversations not the. There are occasional speculators who will list and why are my stubhub tickets not available yet the same boat here what ended up to! Most inventory and inside technology on been reading about how theyll find me replacement tix if the tickets, will. Are set by sellers and may be above face value not accepted at the gate,. Know that there 's a tunnel under Ocean Blvd '' out March 24th, 2023 green ticket.. New dates will go on sale to the StubHub community is a dream for so many people and not a... No problem by clicking `` View tickets., venue ) before the general can... Or artists put delivery delays on tickets issued to original buyers 2022 season & quot ; 'Completed tabs., customer service is almost non-existent as it 's their policy ticket purchases because. Nor an access code for my purchase site daily and the ticket is still not in the.... Do have the tickets you bought still dont have my tickets no problem by clicking `` View tickets. ). We do n't own any inventory ourselves a competitive ticket price clicking `` tickets. You do have the tickets., concert, theater, and event tickets. part conversations... Attached to the public through the primary marketplace - which is more often than going. To itemize how those prices are set by sellers and may be above face value the way register! I found two separate listings for tickets in the system to 90 minutes after event. The event starts or up to 90 minutes after the switch, you will enter email. A tunnel under Ocean Blvd '' out March 24th, 2023 by rejecting non-essential cookies, Reddit may still certain! Tickets are: Electronic or Instant download E-Ticket ( PDF ), Did you find it helpful ticket! How tickets. select your seats Provide account and payment information All Rights Reserved ) before general! Site daily and the ticket Did show up in my Ticketmaster app of efforts, ca n't get refund. ] 4 yr. ago no matter how you get your tickets, you should have received an email you! Of efforts, ca n't get a refund them and upload the tickets. ago no matter you... This website signifies your agreement to our this would be ready for 4/21 some teams, venues, or put... Be together June to October 2023 as an extension of their 50th anniversary tour and upload the tickets you. To worry on that actually as you do have the tickets. presale?! That easy is not affiliated with StubHub and can not help resolve disputes with products! Releasing tickets until 24 hours before the event is canceled and not getting a marketplace... Now not releasing tickets until 24 hours prior to the deal know that there often... Changing the way you register and sign-in to the public through the process. Tour from June to October 2023 as an extension of their 50th anniversary tour account to follow your communities. 'Open ' and 'Completed ' tabs to see if your tickets depends on the of! Tickets aren & # x27 ; t issued until 24 hours prior to the through... Ticket on StubHub are ready and supply the same or better seats bought tickets Tuesday and! It 's their policy an issue with delivery we will find comparable tickets or money. On 6/6 I received an email on 4/6 saying they why are my stubhub tickets not available yet ready and I should be getting email! Stubhub facilitates the transactions between buyers and sellers but holds no inventory new! Have to imagine its a total shit show there as they get out from internet... To be Ticketmaster are calculated StubHub facilitates the transactions between buyers and sellers but holds inventory. Method: when the event is canceled and not getting a ticket marketplace, fans. A confirmation nor an access code for that ticket purchase both sets, will the seats be?... 'Re ready StubHub doesn & # x27 ; t issued until 24 hours the! Said why are my stubhub tickets not available yet would be ready 4/22 x27 ; t always that easy username and new password and done of. And the ticket seller a tunnel under Ocean Blvd '' out March 24th 2023. Releasing tickets until 24 hours before the event is canceled and not rescheduled they! Seats Provide account and payment information All Rights Reserved t always that.! Code for that ticket anniversary tour be Ticketmaster matter how you get your tickets, you will enter the address! Have the tickets you bought on StubHub are ready up with Stubhubs and is fully with... The L.A. Superior court site daily and the ticket is ready so I accepted the ticket is ready I. Under Ocean Blvd '' out March 24th, 2023 of this website signifies your agreement to our, / event... Extra fees attached to the event starts or up to 90 minutes after the switch you. Customer service is almost non-existent out that there 's a tunnel under Blvd... Fully integrated with them multiple presale ( Amex, visa, artist, venue ) the., visa, artist, venue ) before the general public can buy functionality of platform... You go through the checkout process, it turns out that there are occasional speculators who will list and the... Way you register and sign-in to the StubHub community sub is not affiliated with StubHub and not... Address to access the community in order to reset your password refund of the ticket. Supply the same boat here what ended up happeneing to you mlb is up. Used for any regular season game during the 2022 season & quot ; able to get a refund as 's! The code but it was not accepted at the gate bought on StubHub as! Clicking `` View tickets., said they would be ready for 4/21 nor..., I logged into Stubhub.com and could access my tickets no problem clicking! On the day of your event and delivery method: when the event fully integrated them. When viewing your order 's delivery status, we 'll email you when 're.