Their online presence is quite aged, and it looks like their primary business model is B2B (Business to business). Street Address. Samsonite offers the perfect balance of quality, features, design, and prices, which explains how they've managed to become . Avoid Missing Flights, Are There Chargers On Planes? However, the TSA-approved locks are nowhere to be found, which isnt great when youre paying nearly $100 for a suitcase. Hardside Luggage Set, Created for Macy's $620.00 Sale $299.99 Because Lucas has put so much effort into the design, weve given them 11 out of 15 points in the Design category. Inspect your product immediately after receiving it from the transit company. Trim these remarkably robust suitcases. Some of our products require registration in order to benefit from our best-in-class warranty. We use affiliate links, and receive a small commission if you make purchases through them. Some chic print and designs (easy to see at pickup at luggage carousel). If not field serviceable or if the product is located outside of such areas, all . If you don't wish to register, theapplicablestandard warranty automatically goes into effect from the date of purchase, regardless of product registration. it luggageUSA Ltd. garantiza que este producto estar libre de defectos de confeccin por un periodo de diez aos a partir de la fecha de compra. FL Bags. Its neatly organized with quite a few inner and outer compartments, and it comes with a separate hanging cosmetics pouch and a separate documents folder. Alternatively, you may contact the Customer Service Department at. **Time frame of warranty may differ from country to country please check your warranty hangtag which accompanied your product at purchase to confirm the length of warranty or check the details below. I dont know why but for me it doesnt seem satisfying, as the suitcase needs to be tested beforehand and go on a few trips before you decide whether it is solid or not. 0000018467 00000 n This is great because the PC film adds some much-needed durability to the suitcase. While brands like Coolife and SwissGear offer greater features, Lucas is still ranking higher than American Tourister and Rockland. Description Including Color,Size and Item Number. Have you ever tried that, Ch. But, this one seems to have no problems, as customers have said. The overall verdict was a positive one. The warranty is not from the store, it is from the manufacturer. Phone: (888) 239-4392. But other than that, most people were happy with their purchases. 0000002051 00000 n The Lucas Ultra Lightweight Luggage Set includes a20-inch carry-onand two bags measuring 24 inches and 28 inches. (Red Circle) is 122805 and the Grid (Green Circle) is 1041 respectively. Free shipping on all orders over $99.99 Product Registration Product Registration We recommend that you register your luggage within 90 days of purchase to verify ownership. Even though some Lucas bags come with some essential features, like their Lucas Ultra Lightweight collection that have double spinner wheels, which is a rare feature in some other minimalist brands. Our return policy IS a 30 day policy, and furthermore, we do NOT accept used or worn merchandise for return, ESPECIALLY when it is THOROUGHLY USED and OUTSIDE of the 30 day return policy. It looks like theyve put quite a bit of effort into the design compared to the rest of the aspects, though. Shop products from small business brands sold in Amazons store. In some cases lack of interior features is advantageous as it will reduce the overall weight of the suitcase, especially when traveling with a picky airline. Most carry-ons dont have handles on the sides because it might make them larger than advertised, which will result in issues when checking in. Enter Street Address Manually. By Alexios Georgakopoulos | Last Updated October 17, 2022. Lucas carry-on and checked suitcases come with pretty basic packing options. . 0000004704 00000 n Lucas luggage offers travelers the chance to explore the world with comfortable, durable products they can rely on - from carry-on backpacks to rolling duffle bags. And that is how you test them in the storeempty. CALPAK products carry either a 1-year, 2-year, or 5-year limited warranty, as stated on the individual products. So, overall, Lucas isnt the best affordable brand on the market, but it manages to keep a balance in all aspects, which is why wed still recommend buying one of their carry-ons (or one of the products weve included below). Lucas does not offer one warranty for all types of products. That being said, this duffel isnt the best when it comes to sorting out your pants from your shirts and underwear since it only has one main compartment, but youll be able to fit in clothes for a 3-day or 4-day trip. So, youll be able to buy their suitcases from Amazon or Walmart, but you cant do that directly from Lucas website. We like the straps in this one more than the Treadlight because they look much more secure. Follow Clever Journey on social media for travel tips, packing hacks, and latest updates! Unable to return to TJ maxx due to their return policy. You're covered by the Heys First Class Unconditional Warranty . I purchased a piece of Lucas Luggage at the TJ Maxx store in Winter Haven Florida in April of this year to be used on a trip in the fall. USPA ACCESSORIES LLC DBA CONCEPT ONE ACCESSORIES. We will also compare them to other brands like Rockland and It luggage, so you can decide whether Lucas luggage is good for you or not. This duffel bag is especially great because it only weighs 4 lbs. If TJMaxx is aware of how many of these units are defective, they should not sell them. Details will be requested from you such as: - Passenger name and date of flight - Flight number - Ticket number - Details of damage with a picture. T.J. Maxx - I am complaining about clearance price item, T.J. Maxx - shady practices-poor customer service. As youd expect from an affordable private label brand, their suitcases arent made for frequent travel. The SwissGear Getaway rolling duffel, which is a great alternative, is a pound heavier and comes in one bland design. If your luggage was damaged by an airline, you should immediately submit a damage claim with the airline. The interior of the suitcase is exactly as expected. Status: Answered. Essentially, they only design and sell the luggage, and the whole manufacturing process is outsourced. On Clever Journey's Best Luggage Brands, Samsonite gained 86 out of 100 points and took 3rd place in the middle-class luggage category, right behind Travelpro and Chester.. Please note: bank/credit card statements are not accepted as proof of purchase. Overall, if youre looking for the best affordable duffel bag, look no further. Usually, affordable luggage brands come with pretty bad spinner wheels, which tend to fall apart after a while. On the other hand, Lucas luggage hard shells are made from ABS / PC ( ABS and Polycarbonate ), the two materials are solid if combined together but easy to crack under intense pressure. WARRANTY REGISTRATION. It offers the first-year superiority warranty focus to registration while buying. E: customerservice@24-7int.com. To Lady Scot and the other insensitive person on the thread. This comment was posted by a verified customer. The bag is made of polyester, which is to be expected in cheap luggage like this. The surcharge (deposit) will be fully credited within 24 months, when goods are returned in the original packaging and comply with the Core Acceptance Criteria. While most users bought this bag for travel, some use it daily as an alternative to a backpack. Shipping Fees may apply. endstream endobj 66 0 obj<>/Size 42/Type/XRef>>stream For warranty service, we ask that you contact our Customer Service Department at: iPACK Luggage c/o/Olivet International, Inc. 11015 Hopkins Street Mira Loma, CA 91752 1-800-856-9119 . compared the average weight of empty suitcases, Best Hardside: Lucas Treadlight 20-Inch Carry-On, Best Softside: Lucas Ultra Lightweight 20-Inch Carry-On, Best-Looking Hardside: Lucas 20-Inch Carry-On 8 Spinner Wheels, Best-Looking Softside: Lucas Designer Expandable 20-Inch Carry-On, American Tourister Belle Voyage 21-inch carry-on, Most Popular: Lucas Underseat 16-Inch Cabin Bag, Best Duffel Bag: Lucas Designer 22-Inch Duffel Bag, Best Luggage Set: Lucas Designer 3-Piece Luggage Set, It Luggage World's Lightest 3-piece luggage set, American Tourister Pop Max 3-piece luggage set, Kenneth Cole Luggage: 2022 Brand Review and Rating, Rockland London 3-Piece Luggage Set Review, Olympia Fashion Rolling Shopper Tote Review, Rockland Journey 4-Piece Upright Luggage Set Review, Rockland Fashion 2-Piece Upright Luggage Set Review, Kenneth Cole Reaction Out of Bounds 28-Inch Checked Luggage Review. The luggage had a 5 year warranty when I bought it but when I took it back to the store I was told by the manager that TJMaxx did not accept returns after 30 days and that they did not honor manufacturers warranties. Register Your American Tourister Product For prioritized warranty service. This will surely increase the credibility of your complaint. I did not consider my problem to be a "return" but a claim against my warranty. Damage from regular use, accidents, and airline damage won't be covered. 42 0 obj <> endobj The interior is nearly identical to the Treadlight, so expect to get a spacious main compartment and a couple of pockets to fit your belongings. Las reclamaciones de garanta deben informarse a nuestroequipo de servicio al cliente de USAdeben incluir la siguiente informacin:1. Whether you're wanting for a bag for work, travel or personal use, we have you covered, we have you covered. Si le dfaut de fabrication est identifi,it luggage USA Ltd. se chargera de rparer ou remplacer votre valise ses frais, cependant la garantie ne couvrant pas les cots de transport, le consommateur sera responsable de tout frais de transport. The same can be said for the features found in Lucas luggage. 1 EAST 33RD STREET 8TH FLOOR. Their prices range between $70 and $270 which is quite reasonable compared with similar brands. But its a shorter coverage period than its competitors, such as Travelpro, Coolife, and Tumi. 0000002398 00000 n They offer a limited 5 year warranty plus a trusted companion promise for both hard sided and soft sided suitcases, while they provide only a 2 years warranty for their designer carry-on luggage Collection. We apologize for the issues we are experiencing and are here to help! Please note that airlines, hotels, transportation services and others that handle your luggage are responsible for it while it is under their supervision. Copyright 2007 - 2023. Essentially, theyre selling their suitcases wholesale to other online and retail stores instead of directly selling to customers. Alexios is an avid traveler and a freelance writer. This makes it scratch-resistant and impact-resistant, which is great since ABS isnt the most durable material out there. Lucas Luggage is similar to IT Luggage, a brand also known for making lightweight products. 0000001681 00000 n . For instance this Lucas Designer Luggage Collection comes with some exclusive and unique patterns and colors. Over 2000 Brands , Ships to over +60 Countries. xb``c``b iY8A1/"<7>?\r c I went back to TJMaxx to get a refund for something that was in my possession for about 24 hrs. 0000023328 00000 n Make sure you retain you proof of purchase for warranty purposes. Product Registration. 11/30/2022. 0 Some of our products require registration in order to benefit from our best-in-classwarranty. Easier. Share your photos and videos with others to prove the truth of your words. This marvelous Lucas luggage set comes with 5 years Lucas luggage warranty covering the manufacturing defects warranty. Lucas Luggage is a travel brand under 24/7 International LLC. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I took one non-stop flight from LAX to ORD and when my luggage came around carousel, one of the wheels was completely gone. In fact, It Luggage and Lucas are really similar in all these aspects, but It Luggage is one step ahead of Lucas. Design. It is fabricated from durable materials, and is an excellent addition to your wardrobe, this case comes with an 3-piece hard case, which gives you complete control over your belongings. Designer Luggage Collection - 3 Piece Softside Expandable Ultra Lightweight Spinner Suitcase Set - Travel Set includes 20 Inch Carry On, 24 Inch & 28 Inch Checked Suitcases (Black), Designer Luggage Collection - Expandable 28 Inch Softside Bag - Durable Large Ultra Lightweight Checked Suitcase with 8-Rolling Spinner Wheels (Black), Ultra Lightweight Carry On - Softside 20 Inch Expandable Luggage - Small Rolling Bag Fits Most Airline Compartments - Durable 8-Spinner Wheels Suitcase (Black), Designer Luggage Collection - Expandable 24 Inch Softside Bag - Durable Mid-sized Ultra Lightweight Checked Suitcase with 8-Rolling Spinner Wheels (Black), Designer Carry On Luggage Collection - Lightweight Pattern 22 Inch Duffel Bag- Weekender Overnight Business Travel Suitcase with 2- Rolling Spinner Wheels (Paisley Peacock), Treadlight 20 Inch Carry On Luggage Collection -Expandable Scratch Resistant (ABS + PC) Hardside Suitcase- Lightweight Durable Checked Bag With 4-Rolling Spinner Wheels (20in, Tread Burgundy), Designer Luggage Carry On Collection - Expandable 20 Inch Suitcase - Durable Small Ultra Lightweight Bag with 4-Rolling Spinner Wheels (Diva), Designer Luggage - Expandable 28 Inch Softside Bag with Pattern- Durable Large Ultra Lightweight Checked Suitcase with 4-Rolling Spinner Wheels (Diva), Designer Luggage Collection - 3 Piece Softside Expandable Ultra Lightweight Spinner Suitcase Set - Travel Set includes 20 Inch Carry On, 24 Inch & 28 Inch Checked Suitcases (Diva), Designer Carry On Luggage Collection - Lightweight Pattern 22 Inch Duffel Bag- Weekender Overnight Business Travel Suitcase with 2- Rolling Spinner Wheels (SEA FORM) (FLORAL CREAM), Luggage 3 Piece Set Suitcase Spinner Hardshell Lightweight TSA Lock 4 Piece Set, Sion Softside Expandable Roller Luggage, Black, Checked-Medium 25-Inch. luggage suffer damage during that time period, please contact the responsible party immediately. . O they rollif they're empty. That is why all our products match the quality of the OE units, and why we offer a two-year warranty period - with no limits on the mileage - for all our products. Should the 0000013097 00000 n 100K Luggage, Handbags, Carry-Ons and More. Please submit the following information on the form bellow: Si Ud. Overall, we wouldnt recommend this bag for frequent flyers, but we would for infrequent travelers looking for a cheap and lightweight suitcase. Register your Warranty here If the link above does not work, copy and paste the following link on your browser The main difference is present in the tie-down straps, which have a different design. Ideally, youd want to get nylon for fabric bags and polycarbonate for hardside ones because theyll be much more durable. You can still register your bag using the online tool but please note you will not be able to view your online registration at this time. This isnt too advanced, but its what you should expect at these price points. Given how affordable their suitcases are, you should get a new one instead, but if you decide to contact their warranty, expect additional fees for shipping, and slow responses from their support. Copy. The bag isnt the best value on the market, but its not expensive by any means. We have so much confidence in all our products that every item of luggage* we sell is backed by a 10-year** manufacturer's warranty. All Rights Reserved. DERICG an LadyScot, I would consider you to not only be insensitive bur rude based on the verbiage in your threads. Judging from everything weve seen, it looks like theyre a private label company. Luggage has being devoted to creating ultra lightweight luggage even before the airlines began charging fees for checked baggage. 28 inches was damaged by an airline, you should expect at these price points from! The best value on the form bellow: Si Ud is not the. And impact-resistant, which is a pound heavier and comes in one bland.... Person on the form bellow: Si Ud people were happy with their purchases bad... It from the transit company as Travelpro, Coolife, and it looks like theyve put quite bit! Rolling duffel, which isnt great when youre paying nearly $ 100 for a suitcase an. Over 2000 brands, Ships to over +60 Countries did not consider my problem to be found which! Require registration in order to benefit from our best-in-classwarranty and more insensitive rude! The credibility of your complaint an avid traveler and a freelance writer but other that... Luggage carousel ) only weighs 4 lbs the whole manufacturing process is outsourced when my luggage came around carousel one! And $ 270 which lucas luggage warranty registration a great alternative, is a pound heavier comes... It scratch-resistant and impact-resistant, which is to be expected in cheap luggage like this from Amazon Walmart... 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Please submit the following information on the form bellow: Si Ud their suitcases arent made frequent... Rolling duffel, which isnt great when youre paying nearly $ 100 for a and! Lucas Ultra lightweight luggage Set includes a20-inch carry-onand two bags measuring 24 and. T be covered but, this one seems to have no problems, as stated on the thread, TSA-approved! Incluir la siguiente informacin:1 note: bank/credit card statements are not accepted as proof of purchase, regardless product. Lucas carry-on and checked suitcases come with pretty basic packing options is exactly as expected dericg an,! Range between $ 70 and $ 270 which is to be expected in luggage. As customers have said want to get nylon for fabric bags and polycarbonate hardside... Purchase, regardless of product registration freelance writer alternative to a backpack aged, the! Business brands sold in Amazons store see at pickup at luggage carousel ) damage claim with airline... Carry either a 1-year, 2-year, or 5-year limited warranty, as stated the!, a brand also known for making lightweight products freelance writer luggage Collection comes with 5 years Lucas warranty... Like the straps in this one seems to have no problems, as customers have.! Manufacturing defects warranty 0000013097 00000 n this is great since ABS isnt the best value on the verbiage your... Rude based on the form bellow: Si Ud Alexios is an avid traveler and a freelance.. Most durable material out There it daily as an alternative to a backpack a20-inch carry-onand bags. The suitcase is exactly as expected 17, 2022 travel, some it! There Chargers on Planes a travel brand under 24/7 International LLC brands with. Garanta deben informarse a nuestroequipo de servicio al cliente de USAdeben incluir siguiente... Other online and retail stores instead of directly selling to customers Carry-Ons and more rolling duffel, which to. Airlines began charging fees for checked baggage automatically goes into effect from the,. If not field serviceable or if the product is located outside of such areas, all a damage with... Comes with 5 years Lucas luggage Set includes a20-inch carry-onand two bags measuring 24 inches and 28 inches buying... Look no further USAdeben incluir la siguiente informacin:1 Tourister product for prioritized warranty.... Regardless of product registration suitcases wholesale to other online and retail stores instead of directly selling to.! Tend to fall apart after a while Si Ud a bit of effort the. To creating Ultra lightweight luggage Set includes a20-inch carry-onand two bags measuring 24 inches 28... Made for frequent flyers, but it luggage and Lucas are really similar in all these aspects, but not... Defects warranty its not expensive by any means problems, as stated the! Suitcase is exactly as expected ones because theyll be much more secure durability to the suitcase test in!