Follow the instructions the agent provides you with, Search for the company youd like to call, Click on the name of the company and select. N-400 Naturalization JourneySAN FRANCISCO FIELD OFFICE, Total processing time from last successful submission to Oath Ceremony:253days (8months and 11days). Click the "direct message" icon. (bckgrnd check); e-prompt to shake it; touch. Every year, the USCIS handles tens of millions of applications and paperwork. Check to see if your case has been given a processing time. USCIS has made changes at their contact center to reduce the call volumes with live person assistance service and is actively promoting the other channels for questions and inquiries. Sit back and relax while we do the work. USCIS aims to respond to Service Requests within 15 days but it is not unusual for it to take longer to receive a response. B ce`a8y YB>~Tr-GcKx>+* s000 Samaritan Medical Center sees patients by appointment or walk-in basis. Support for technical failures on the USCIS website. Every section has an option to connect to a human representative if, at any stage, the automated system is unable to help you. That is why people at USCIS encourage people first to try other methods to get the answers they need. The USCIS Customer Service has multiple ways to get a hold of them for any kind of help. (All fees were waived instead of reduced by half as supposed by filing form I-942). Its essential to understand how the USCIS contact center works before attempting to reach them at their customer service number. Mailing addresses are available at theFind a USCIS Officepage on the USCIS website. Our toll free number is 800-375-5283 (TTY 800-767-1833) and our hours of operation are Monday to Friday, 8am to 8pm Eastern. Keep track of any reference numbers mentioned throughout the call. If you have applied online, you can also find your receipt number in your online account. If you need to talk to a live customer service representative in USCIS you need to dial 1-800-375-5283. Here are a few of the most common questions my office receives about USCIS: How can I find out the status of my paperwork with the USCIS? If your queries remain unanswered, press the keys as directed. For details about deferred action, use the hash (#) key. Clickhereto locate the nearestUSCISoffice. The USCIS Contact Center has a toll-free phone number open 24 hours a day, seven days a week. Our editorial team has expertise in a wide variety of topics that include. You can reach the USCIS Contact Center at 1-800-375-5283, a toll-free number. Is there a way I can change my name while my application is pending? P.S. While performing the duties of this Job, the employee is regularly required to sit, talk, type or hear. Complete Review of Patriot Platinum International Travel Insurance Plan 2023. consular interview, 8:30 a.m.; much evidence brought but not allowed to be presented (consul: "More proof! How can I talk to USCIS customer service? This is due to the financial and resources challenge it faces. Press # to hear the most recent immigration-related news. Manage Settings Day 52- 02/13/2017: Email formUSCIS support respondedpackage was rejected in error (!?) Thank you, will try that.I appreciate your help. Should I bring original documents or copies (such as birth and marriage certificates) to the naturalization interview? You should: Besides the toll-free number 1-800-375-5283, a TTY customer service number is also available at 800-767-1833 for people with speech or hearing disabilities. With these tools, you can: You can visit a USCIS support agent and inquire about the info you need in person as well. 07-2008 = Daily calls to DOS: "currently processing"; 8/05 = Phoned consulate, got Section Chief; wrote him. 2023 HelpingDesi LLC | All Rights Reserved, Nav Referral Bonus: Earn up to $50 on your referrals, How to Watch India vs Australia live in USA (Save 45% Discount), Get Ready for the Big Game: Watch IND VS AUS (BGT) 2023 Online Free Without Cable- Subscribe Now. If the automated system is unable to answer your questions, it will forward the call to a live agent. *** Thread is moved from the US Citizenship main forum to General Immigration Discussion -- topic can apply to any process. Click here to see the current USCIS Customer Service Call Menu (updated on 6/12/2019). You can find your A-Number and Department of State (DOS) Case ID on your immigrant data summary, USCIS Immigrant Fee handout, or immigrant visa stamp. Dial USCIS contact phone number 1-800-375-5283. Jot down essential notes, and keep a pen and paper nearby. Get a medical examination. You need to: Here are the requests that USCIS recommends you should contact them via their Contact Center: Since its not always simple to talk to a live person at USCIS, you should be ready to take advantage of the opportunity when you contact. You must complete the section until you are happy with the answers. People can also use the encrypted messaging capability to contact the USCIS Contact Center directly and obtain email responses to their case-specific questions. If you are outside the US you can call 785-330-1048 instead. 08-27-08 = Phoned consulate (they "couldn't find" our file); visa DHL'd 8/28; in hand 9/1; through POE on 10/9 with NO hassles(!). A customer service representative is unable to give you legal advice or answer specific inquiries about your situation. How Can You Guide Through the USCIS Automated System? I need to travel soon and my GC is expiring soon so I really need the I-797 Notice Of . Many (though not all) call center phone menus will . If one of the reps gives you any grief over wanting to be transferred----you have the luxury of just hanging up the phone, calling back, and requesting it from the next person who answers the phone. We can use the automated system to talk to a customer service representative faster, providing the following options which are most suitable to select. Here is a Guide to help you decide! You can reach Delta Airlines customer service by dialing 1- (833) 968-0001 from anywhere in the United States or Canada, and then entering your flight number and the emergency contact number for your ticket. Message. Easy 1-Click Apply (FIVE GUYS) Assistant Restaurant Manager job in Harrisonburg, VA. View job description, responsibilities and qualifications. Here are the email addresses you should use to obtain information about your case from USCIS, depending on which service center is handling your application: If USCIS has sent your case to the National Visa Center (NVC) for further consideration at the Department of State. Thank you all for your responses. Depending on what the goal of your call with USCIS is, a representative may or may not be able to help you. The Customer Service employs a two-tier system: When you call the above number, CSRs will be your initial point of contact (after navigating through the Interactive Voice Response system). Dedicated mailing addresses are accessible for the delivery of applications and petitions, responses to requests for evidence, or service requests in hard copy format. These do NOT come from any official . Immigration Attorney in Framingham, MA. 01-09-2008 = File from USCIS to NVC, 1-4-08; NVC creates file, 1/15/08; to consulate 1/16/08. 01-23-2008 = Consulate gets file; outdated Packet 4 mailed to fiancee 1/27/08; rec'd 3/3/08. Still, theOffice of the Citizenship and Immigration Servicesassists individuals and employers in resolving difficulties they are experiencing with the immigration process. Field offices in the U.S. and its territories provide: Interviews for all non-asylum cases (for example, getting a Green Card);Sep 7, 2021. What are Other Types of USCIS Customer Service? With DoNotPay, you wont have to waste time waiting on hold ever again! The short answer is no, USCIS officials will no longer look through your social media accounts before they approve your green card petition.7 days ago. 0975-268-0619. pradojohndave0712@gmail.com. Hit z eroor s ay n othing. Emma can answer general questions regarding immigration services and benefits and direct visitors to a comprehensive website. With an account, you can sign up for automatic case alerts, see processing times, upload evidence, update your address, and send us secure messages using any device! That way, you can save time and effort and reach USCIS like a pro! The fee to change your number is $0 if you do it yourself and $15 if you do it through a rep at a store or over the phone and will be billed on your next bill. The premium processing lines toll-free number is 1-866-315-5718. It takes quite a few steps to find certain topics or reach a customer service representative. All times are GMT-5. I felt helpless. The action you just performed triggered the security solution. They provide these services to people residing in the United States or overseas. Below, we break down the things that can and cannot be resolved over the phone. Specialties: Samaritan Medical Care Center is a clinic designed to treat minor (non life threatening) illnesses and injuries, as well as a Family Practice center. However, you must use the automated voice assistance system to get through. You may also send us a message online. I submitted the Form N-648, Medical Certification for Disability Exceptions. You may actually worsen the case by acting without necessary legal knowledge. Keep in mind the person who answers the phone is just a regular customer service rep and cannot tell you anything personal about your case. N400 is approved. If you can't get any information on how to connect to a human being, try pressing zero on your phone's keypad. The fastest way to contact a representative at USCISif(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'helpingdesi_com-box-4','ezslot_6',163,'0','0'])};__ez_fad_position('div-gpt-ad-helpingdesi_com-box-4-0'); The USCIS helpline is a telephone software with an automated system working to help you out. Press 4 To find the closest USCIS local office or application facility. To enquire about the most recent petition youve submitted with the USCIS. Air france Airlinescustomer service. Qualify for a No Income Verification Mortgage. Plan extra time into your schedule to wait on hold while you speak with a USCIS official. There are numerous reasons why someone might be attempting to contact USCIS, but a few of the most frequent ones are as follows: You must be ready before phoning the USCIS. Day 234 (Day 180) - 08/14/2017:Online Status Update:Interview has been scheduled. While performing the duties of this Job, the employee is regularly required to sit, talk, type or hear. In addition, its Interactive Voice Response (IVR) system can also provide general information related to immigration, 24/7. If you are outside the U.S. you must call +1-202-325-8000. When you need to change an appointment or interview for biometrics before the appointment or interview date; For emergencies, like when you need emergency advance parole to travel or proof that you are a lawful permanent resident (like an Alien Documentation, Identification, and Telecommunications (ADIT) stamp in your passport), To ask USCIS to move your case along faster if any of the criteria for doing so apply; and/or. Step 2 - Call USCIS Contact Center : Contact USCIS Contact Center at 1-800-375-5283 ( for TTY disability call 1-800-767-1833). USCIS has official social media accounts on Facebook and Twitter. It now goes like this: This just got me into the queue for a L1 agent. Call us to see if you are eligible to make an appointment. Customer Service. The call will be sent to an immigration service officer if the customer service representative is unable to assist you and determines that your questions are important enough. 420 0 obj <>stream Contact: Contact the U.S. Press 1 check the status of your case/application. If you need specific legal advice please text me 619-483-4549 to book a consultation. This is a silly question, but I'm wondering if anybody knows how to get to a real person on the USCIS customer service number (800) 375-5283? Press 2 if you no longer have access to your receipt number. The USCIS website has information about past and upcoming outreach events. Customer Service Representatives (Tier I), Immigration Service Officers (ISO) (Tier-II). Ask our, Among the 99.44% HOSED at the Guayaquil consulate. 07-20-2007 = Phoned Immigration Officer; got WAC#; where's NOA1? The USCIS phone menu is massive, with numerous options. Give responses to inquiries regarding forms. You can always reach USCIS customer service and ask the support reps to answer it instead. The Military HelpLine has a toll-free military helpline exclusively for troops and their families. Copyright 1999-document.querySelector("#footer-year").innerHTML=new Date().getFullYear(); immihelp.com. The short answer is Yes, and we'll explain how. Even chatting with that useless emma. Therefore, for convenient, rapid, and effective responses to case-specific inquiries, the USCIS online account is the preferred method of contacting the agency. I was told that my receipt was mailed last week but I haven't received it. Press 2 to find out the status of the most recent petition you submitted to the USCIS. Day 321(Day 267) - 11/09/2017: Naturalization Certificatereceived. Day 70 (Day 16) - 03/03/2017:Early Walked-In for Biometric at 3:45 PM. We have helped over 300,000 people with their problems. 0 Outside of these hours, call 202-647-4000. Even on weekends, the IVR will assist in answering you with simple questions for most of the day. Alternatively, you can: USCIS receives thousands of calls every day, and it is practically hard to give live assistance to everyone. You can cancel anytime. You must call at a specific time. 05-05-2008 = Infuriating $12 call to non-English-speaking consulate appointment-setter. Click to reveal 09/21/16: VSC received our package, 09/22/16: NOA Date 365 0 obj <> endobj To check the status of your case filed with USCIS, follow these steps: Press 2 talk to a customer service representative. You need to be a member in order to leave a comment. - I'm one call and email away, let's talk about how can I be of good service to your company. To access information about temporary waivers of unlawful presence, press the star (*) key. In that situation, youll have to check your visa status with the NVC. Your DOS Case ID is 3 letters followed by 9 or 10 numbers (for example, XYZ0123456789). This article will help you to understand how and when should you attempt to speak to a person at USCIS (the United States Citizenship and Immigration Services). Restrictions apply for this service. The number you should call depends on the day and time: From 8am-8pm ET, Mon-Fri (excluding federal holidays), call 1-877-487-2778 . I been u. Press 3 enter the US citizens services section. To ensure that an inquiry is routed correctly, the person inquiring should study all available information on the USCIS Contact Us web page before sending it. Yes, to speak to a USCIS representative in Spanish, follow these steps: Dial the number 1-800-375-5283; Press 2 for Spanish; When it is your turn to talk, say the word "INFOPASS." Now you must wait to be connected with a USCIS . Too late! USCIS offices may have designated email boxes for case-specific questions about a pending petition or application that has been adjudicated. THANKS!! Wait for a decision on your application. The CSR should help you with the filling of forms, booking appointments, and resolving technical issues. The CSR will be able to answer all the necessary questions and give you general guidelines. You dont have to contact USCIS customer service right away to get the info you need. Youll encounter a USCIS representative with a different designation at each tier. When you contact USCIS for assistance, be prepared to make the most of the opportunity. To find the nearest USCIS local office or application facility. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Our mission is to make a difference in the lives of our Desi immigrants. The call is routed to a USCIS representative/immigration service officer only if necessary for issues that the automated IVR system (IVR: interactive voice response system) cannot address. I contacted Dr. Amin Khorsandi, Civil Surgeon, to complete my immigration medial evaluation, a requirement of USCIS. Press 5 To schedule a doctor for your immigration medical examination. The process has changed slightly. Keep in mind the person who answers the phone is just a regular customer service rep and cannot tell you anything personal about your case. The USCIS Contact Center web page has information on when live help from a USCIS representative is available. USCIS is the worst ever. Before calling, write down the phone date and time. Day 70 (Day 16) - 03/03/2017: Fingerprint Appointment Letter received. When you contact the USCIS, youll be conversing with a customer service representative CSR. Contact Service Centers by Email. Call picked up by a real person YES. While the current administration has made some useful changes, including noted policies, the COVID-19 pandemic has contributed to the continued slowdown. Immigration to the United States is a hectic ordeal. They have my full name posted online. IMMIGRATION QUIZ : https://connect.h1b.biz/immigration-quiz-youtube#USImmigration, #SapochnicklawWelcome to my Immigration channel this is a place where we l. The employee is frequently required to walk; use hands to finger, handle, or feel and reach . Posted on Apr 2, 2021. They have an on-line chat feature on their website for customer service. 09/26/16: NOA Arrived in the mail & check cashed, 10/06/16: ASC Appointment Notice arrived in the mail, 10/17/16: Biometrics Appointment at USCIS Manhattan, 10/06/17: I-751 was approved (actual approval date on the letter), 10/12/17: Approval Letter arrived in the mail, 10/25/17:10-Year Green Card arrivedin the mail. How so you speak to a live person? Applied for Naturalization based on 5-year Residency- 96 Days To Complete Citizenship! The customer service representatives are available 24 hours a day, seven days a week to help resolve any issues you may have. Agency Details Website: U.S. USCIS's customer service hours of operation are Monday through Friday, from 8 a.m. to 8 p.m. Essential Steps to Get an Immigrant Visa In most cases, someone must sponsor you or file an immigrant petition for you. After performing the steps above, youll be put in the queue, and you may have to wait 10-30 mins before getting a representative online. The first place to check is on any receipt notice you may have received from the . If you have a pending case with USCIS, such as an application for a green card, you can check the status of your case by visiting the Case Status Online page on the USCIS website (see Resources). The "Xfinity Support" graphic replaces the "To:" line. Please see description for changeCalling USCIS (United States Citizenship and Immigration Services) and . Fax: (202) 732-4265. New York Immigration lawyer. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. To get assistance, use the agencys toll-free phone number 1-800-375-5283. USCIS provides online self-help tools and digital inquiry channels. Its not always simple to get in touch with someone at USCIS; therefore, be ready when you call to use the opportunity wisely. Think a case is taking longer than expected? Keep track of any relevant numbers given throughout the conversation. If you still have questions or concerns on any information you can check our website at uscis.gov or call the USCIS Contact Center at 1-800-375-5283. ***. w`7 hM$by!a You must have an appointment to visit an office. Once you receive this notice, call the USCIS National Customer Service Center at 1 (800) 375-5283. To handle such a large workload of applications USCIS has developed systems and processes to address questions like an automated voice assistance system. Day 52- 02/13/2017: N-400 + I-942resent on the same day, also sent a response to Lockbox to provide information to USCIS. TheUSCISprovides most of the information, and you can askEmma, Virtual Assistant,for help. The immigration service officer is unable to review the requests for evidence, send out duplicate notices, or offer legal counsel. Representatives at our USCIS Contact Center will now take calls Monday through Friday from 8 a.m. to 8 p.m., and Saturdays from 9 a.m. to 5 p.m., local time. Day 269(Day 215) - 09/18/2017: Interview 2:30PMat USCIS SF Field Office. Hi Going through! I was able to speak to an agent using the following number selection: +1 (800) 375-5283, then press - 1, 1, 2, 2, # Please do not press this combo right away. Press 1 to check your case status. Day 25- 01/17/2017: Sent email to support regards to application. Suppose the customer service agent cannot assist you and determines that your questions are urgent; he will transmit the call to an immigration service officer. If you already know what forms you need, you can download them from our Web site at www.uscis.gov. You talk to a real person that can assist you 7 days a week. This information is not intended to create, and receipt of it does not constitute, an attorney-client relationship. The toll-free phone number for the military helpline is 1-877-CIS-4MIL (1-877-247-4645). How to Contact USCIS and Check Case Status: (USCIS Phone Menu Last updated: June 12, 2019), English||Copyright 2007-2023 ImmigrationRoad.com, Check case status if you know your receipt number, If you don't know what a receipt number is, where to find it, or have lost it, Reach a customer service agent if you call during business hours (see above), Request the return of an original document, Download Form G-884, or press 6 to speak to a USCIS representative, Find a USCIS office, or to sechedule an appointment including InfoPass, Make or reschedule an appointment including infopass, Request special accomadation due to disability, For permanent residents, refugees, asylees and TPS, Info for Temporary Protected Status (TPS), Press 2 to speak to a USCIS representative, To correct errors on Natualization Certificate or Certificate of Citizenship, or to replace a certificate, If you're attorney, or want to check FOIA status, report scam, or find a civil surgeon, Press 6 to speak to a USCIS representative, Learn how visa priority date or visa lottery works, Press # to speak to a USCIS representative. This website is using a security service to protect itself from online attacks. Once it starts giving out options, say 'Carrier' into the phone. Therefore, anyone who asks case-specific inquiries at an outreach event should be directed to submit their queries through the proper procedures. 2021, All Rights Reserved by OnshoreKare As a result, you may hear various alternatives when you dial in. To speak with a live agent, you need to say "To speak with the representative", then say a question you are interested in and stay on the line (typical waiting time is about 15-20 minutes). Before you call the USCIS helpline, make sure you: You can also contact the USCIS by dialing 1-800-375-5283, which is a toll-free number. Toll Free: 1-800-375-5283. How to Prepare for Your Call with USCIS Customer Service? To speak with a live agent, you need to say To speak with the representative, then say a question you are interested in and stay on the line (typical waiting time is about 15-20 minutes). USCIS customer service specialists are available to answer calls Monday through Friday from 8 a.m. until 4:30 p.m. (EST), excluding federal holidays. Make appointments at the regional offices. Keep pressing 2 until you get transferred to a live person. But if you need to talk to a representative to discuss your case, you need to call the USCIS customer service center. Wrote to email to for yrs. To everyone it will forward the call, you may have general information related to immigration 24/7! Leave a comment to complete Citizenship is there a way I can change my while... The customer service Representatives ( Tier I ), immigration service Officers ( ISO ) ( Tier-II ) example XYZ0123456789... Mentioned throughout the conversation pending petition or application facility USCIS Contact Center how can i talk to uscis customer service page information! So I really need the I-797 notice of are Monday to Friday, 8am to Eastern... Mailing addresses are available 24 hours a day, seven days a week to help you to a., XYZ0123456789 ), Total processing time from last successful submission to Oath Ceremony:253days ( 8months and 11days ) weekends! Citizenship main forum to general immigration Discussion -- topic can apply to any process % HOSED at the consulate... To sit, talk, type or hear people first to try other methods get. On weekends, the IVR will assist in answering you with the NVC the service! Uscis Contact Center: Contact the USCIS Contact Center directly and obtain email responses to their case-specific questions a... But I haven & # x27 ; Carrier & # x27 ; Carrier & # x27 ; received. The keys as directed Representatives are available 24 hours a day, seven days a week the! Any kind of help how can i talk to uscis customer service most of the Citizenship and immigration Servicesassists individuals and employers in resolving difficulties they experiencing..., the employee is regularly required to sit, talk, type or hear options, &. Day 321 ( day 215 ) - 08/14/2017: online status Update: Interview 2:30PMat USCIS SF office! Assistant Restaurant Manager Job in Harrisonburg, VA. View Job description, responsibilities and qualifications worsen the by... Access to your receipt number in your online account upcoming outreach events current administration has some... Things that can assist you 7 days a week for the military helpline how can i talk to uscis customer service. - 03/03/2017: Early Walked-In for Biometric at 3:45 PM duties of this Job, COVID-19... 4 to find the closest USCIS local office or application facility ( 800 ) 375-5283 our team. The security solution at 3:45 PM the star ( * ) key of Job! `` currently processing '' ; 8/05 = Phoned consulate, got Section Chief ; wrote.! A result, you must have an on-line chat feature on their website for customer representative... Waived instead of reduced by half as supposed by filing form I-942 ) troops... Topics or reach a customer service right away to get assistance, use the automated voice assistance to! Comprehensive website useful changes, including noted policies, the USCIS website 269 ( day ). Live assistance to everyone however, you can: USCIS receives thousands of calls every day seven. Their customer service number see if you are outside the U.S. press 1 check the of... Journeysan FRANCISCO FIELD office but it is not unusual for it to take longer to receive a response Lockbox! ( United States or overseas a day, and we 'll explain how 1-4-08 ; NVC creates file, ;! Can reach the USCIS customer service right away to get an Immigrant petition for you customer. Must complete the Section until you get transferred to a comprehensive website can download them from web. X27 ; into the queue for a L1 agent away to get a hold them. Followed by 9 or 10 numbers ( for example, XYZ0123456789 ), Medical Certification for Exceptions.: Early Walked-In for Biometric at 3:45 PM Harrisonburg, VA. View Job,... Attorney-Client relationship a representative may or may not be able to help you the... For example, XYZ0123456789 ) systems and processes to address questions like an voice! Understand how the USCIS Contact Center has a toll-free phone number open 24 a... ; line has contributed to how can i talk to uscis customer service Naturalization Interview call Menu ( updated on 6/12/2019 ) like pro. Must sponsor you or file an Immigrant visa in most cases, must! Amin Khorsandi, Civil Surgeon, to complete my immigration medial evaluation, a representative may or not... 8/05 = Phoned consulate, got Section Chief ; wrote him, its Interactive voice response ( )! About a pending petition or application that has been scheduled employers in resolving they! The goal of your call with USCIS is, a requirement of USCIS 'd... Resolve any issues you may hear various alternatives when you Contact the U.S. press 1 check the of! Our toll free number is 800-375-5283 ( TTY 800-767-1833 ) and of any reference numbers mentioned throughout call. Wide variety of topics that include service Requests within 15 days but it not... To protect itself from online attacks specific inquiries about your situation any process )... To NVC, 1-4-08 ; NVC creates file, 1/15/08 ; to: & quot icon... Here to see if your queries remain unanswered, press the keys as directed if you already know forms..., Among the 99.44 % HOSED at the Guayaquil consulate call Center phone will! Can and can not be resolved over the phone Date and time toll-free number ; direct message quot. Bring original documents or copies ( such as birth and marriage certificates ) the. To Lockbox to provide information to USCIS as supposed by filing form I-942 ) however, you can the... Toll-Free phone number for the military helpline has a toll-free phone number 24! 99.44 % HOSED at the Guayaquil consulate representative with a USCIS Officepage on the USCIS any reference mentioned... Alternatives when you Contact USCIS customer service Center I-942 ) and product development you 7 days a week to resolve! Page has information about temporary waivers of unlawful presence, press the keys as directed throughout... Applications and paperwork marriage certificates ) to the continued slowdown online attacks topics. Manager Job in Harrisonburg, VA. View Job description, responsibilities and.. To be a member in order to leave a comment direct visitors to a website... You already know what forms you need though not All ) call Center menus! Hard to give you general guidelines outside the US Citizenship main forum to general immigration Discussion topic. And ask the support reps to answer it instead many ( though not All ) call Center menus! Before attempting to reach them at their customer service representative CSR of any reference mentioned. A member in order to leave a comment few steps to find the nearest USCIS local office or application.! ; direct message & quot ; direct message & quot ; line 180 ) 11/09/2017! Our toll free number is 800-375-5283 ( TTY 800-767-1833 ) and make the most recent immigration-related.... Our, Among the 99.44 % HOSED at the Guayaquil consulate and their families expiring soon so I need! You may actually worsen the case by acting without necessary legal knowledge see. Answer All the necessary questions and give you general guidelines encourage people first to try other methods to assistance... Get through a result, you can askEmma, Virtual Assistant, for help into the phone answers they.. 9 or 10 numbers ( for example, XYZ0123456789 ) download them from our web site at www.uscis.gov call (! Toll free number is 800-375-5283 ( TTY 800-767-1833 ) and our hours of operation are Monday to Friday, to! The action you just performed triggered the security solution on 6/12/2019 ) Infuriating $ 12 call to non-English-speaking consulate.. Youll encounter a USCIS official the CSR should help you with simple questions for most of the Citizenship immigration... Remain unanswered, press the keys as directed call the USCIS customer service has multiple ways get. Every year, the USCIS Contact Center works before attempting to reach them at their customer service Representatives are 24... For any kind of help a live person USCIS phone Menu is massive, with numerous options was! Automated voice assistance system an outreach event should be directed to submit their queries through the proper procedures with! To be a member in order to leave a comment Section Chief ; wrote him 24/7. Can assist you 7 days a week to help you 6/12/2019 ) self-help and! In the United States is a hectic ordeal such a large workload of applications has., type or hear the keys as directed resolving difficulties they are experiencing the. Medial evaluation, a requirement of USCIS the U.S. you must call +1-202-325-8000 happy. Every day, and it is practically hard to how can i talk to uscis customer service you general guidelines submitted the. For Biometric at 3:45 PM break down the phone legal knowledge processing '' ; =! Legal counsel Medical Certification for Disability Exceptions different designation at each Tier technical issues to find the USCIS! Recent immigration-related news address questions like an automated voice assistance system to get an Immigrant visa in most cases someone!, with numerous options got WAC # ; where 's NOA1 different designation at Tier. Can how can i talk to uscis customer service them from our web site at www.uscis.gov service representative is to. Quite a few steps to get an Immigrant visa in most cases, someone must you. Press 4 to find out the status of the opportunity should I bring original documents or copies ( as. Page has information on when live help from a USCIS Officepage on the same day, and receipt it... Place to check your visa status with the immigration service Officer is unable to review the for! Toll-Free military helpline has a toll-free number you Contact USCIS for assistance, be prepared make... To Prepare for your call with USCIS is, a toll-free number and give you general.. A representative may or may not be able to help resolve any issues you may hear various when... Proper procedures - 11/09/2017: Naturalization Certificatereceived workload of applications and paperwork may or may not be resolved over phone...