Rail pass for 1st or 2nd class is valid, on trains only,for an unlimited number of journeys within one calendar week, month or year. The rail planner is normally not up to date, as it only is updated once a month, so to be sure of the time table you better check the timetable and availability on the websites of the national railways. Just to be sure, you have got separate reservations for the trains you have added to the app, havent you? Choose a date by clicking the calendar icon, and a time by typing in the number in the Hour box. Go to prioritypass.com and click Activate Your Account in the menu bar. Thanks! Activation Lock for iPhone, iPad, and iPod touch Find My includes Activation Lock a feature that's designed to prevent anyone else from using your iPhone, iPad, or iPod touch, if it's ever lost or stolen. For whatever reason, the site wasnt set up to allow those of us without European credit cards to complete a purchase. If you have purchased through registration, you will find your trips inside the "My Trips" section. Discover the Trenitalia Pass, the new travel experience specifically dedicated to foreign citizens residing outside Italy, allowing them to visit Italy, starting from 129. The digital Pass received after activation via email must be exhibited in printed form on A4 format or on a mobile device to Trenitalia personnel at the station or on board , along with a valid foreign identity document. Just dont want us separated. - O presentandosi con la tessera presso una delle nostre Biglietterie, potr richiedere la ricevuta manuale del suo acquisto online. Every journey Ibooked I had to go to the Trenitalia site to choose each journey and then enter it manually into the Rail Planner app. Youretelling me the QR code is my ticket. If your travel plans change in the last moment you will loose travel days if you have activated the pass in advance. Trains in Italy are primarily run by Trenitalia. If I had known I was going to have so many issues with this Rail Planner app that Eurail makes one use, I would have booked point to point tickets with either Trenitalia or Italo. Choose the travel solution that best suits your needs; 2. Appreciate your advice, thanks. NO WHERE does it allow me to choose car or seats. I know that Trenitalia assigns seats automatically. For trains that need reservations you need to buy ADDITIONAL reservations. Especially this train to Salerno as we will have baggage we need to store on our car. If they are, the refund is subject to the policy of the relevant railway company. Choose the offer and the service you prefer, or click on OTHER OFFERS. You can't choose a seat via Interrail/Eurail. How do I enter the CartaFRECCIA number in the profile? Youre responsible for the cost of shipping, and if your paper ticket gets lost in the post - itsbest to use registered shipping. Note: We sell differentmobileand paper Passes with different rules and timelines - click on one of the links below to see how toapply for a refund. Como, Lecco, Lodi, Sondrio e Varese 76Cremona, Mantova e Pavia 82Bergamo, Brescia, Milano/MonzaBrianza 87, The purchase is also possible at some local transport companies (Brescia), Can be purchased from ticket offices, self-service machines, TRENORD resellers and some local transport companies (Brescia). WebTickets purchase online purchase at ticket offices or resellers Ticket purchasable online and valid for one journey on TRENORD trains, from origin to destination. The front end is translated pretty well, but there are still parts where youll need to know some Italian to figure out the answers to your questions. You can make bookings at any time within those 11 months. Look on the left of the screen and youll see a search box with the word Ticket at the top. Choose the ticket that best suits your needs; 3. We have an Italy flexi pass 8 days in 1 month in 1st class Our 1st trip is from Rome Termini to Salerno. 1. The 24-hour clock is easy enough to figure out, just dont forget you need to use it when youre looking up tickets or youll book yourself on a train the wee hours when youre more likely to be asleep. Posso viaggiare esibendo esclusivamente l'abbonamento sull'App? Go to 'Pass details' and then to 'Refunds and exchanges'. To renew your subscription online, follow this procedure: 1. You will be taken to the account Activate Your Account page and be asked to enter your membership number. I will arrive in Japan and spend a week in Tokyo.Then I want to do the following: Friday morning, activate JR Pass train to Osaka.. 3. Pay By Plate Pay By Plate allows you to safely and securely pay unpaid tolls up to 14 days after you travel. To purchase your one-way ticket online, follow this procedure: 1. You can use the ItaliaRail website they have a partnership with Trenitalia and offer the same ticket prices (including the same discounted tickets, called economy and super economy, that you sometimes see available on Trenitalias site), and ItaliaRails site works with all credit cards. Caution: if you have previously purchased trips by logging in with an account number other than your CartaFRECCIA code, you cannot display them in the "My Trips" area of the App or in your reserved area on the www.trenitalia.com website. Can I visit the Vatican Museums with the Roma Pass 72 Hours and/or Roma Pass 48 Hours? Web1. WebBook train tickets worry-free with the Italian train travel specialists. Carta Plus Lombardia or Supplemento Prima Classe for the route indicated on the pass. When Im on Trenitalia site I can choose seats and car. 6. Valuable info! The bigger national railways, like DB (Germany) SBB (Switzerland) and BB (Austria) cover several countries. Ifyou'reunhappy with your purchase or your travel plans have changed,we'llfind asolution for you. The Io Viaggio TrenoCitt passes are integrated monthly passes enabling passengers to travel by train to a main provincial town and use its urban public transport. However if you book 2 reservations at the same time you should get automatically assigned seats together unless the train is so busy that there are none available, every booking system I have used does this it would be pretty strange, even for the Italians, if theirs didnt, lots of people book tickets and expect to sit together. Activate the pass on a turnstile or on a validator at the chosen station during the purchase procedure. Please be aware that most reservation tickets are non-refundable and no changes can be made after booking. That means you get the best fares and most updated availability without having to translate your itinerary from English. Validation is mandatory for passes purchased ONLINE, on APP Trenord, ATM machines and Intesa Sanpaolo Home Banking which must be activated between the first and the fifth day after purchase, Purchase available from 22nd of the month before, You can buy it at the ticket offices, resellers, self-service machines, ONLINE, APP Trenord, ATM machines [renewal only], Intesa Sanpaolo Home Banking [renewal only]. I then get a QR code for that journey when I View Ticket. Have you made reservations for the trains that need reservations? Well I spoke to them twice on the phone yesterday and they were rather rude. I filled out a form yesterday as well, I am not sure how that will wor We are traveling to Rome using Trenitalia but there seems to be many train stations in Rome and we want to find the one that is closest to our hotel. Se questa risposta non stata sufficientemente chiara o completa, o se necessiti di maggiori informazioni, ti invitiamo a scriverci direttamente attraverso la pagina Contatti. The advice from the experienced travellers in the community is to use other ways to make reservations than the Interrail/Eurail website. If you were looking at a round-trip itinerary, you could select your outgoing ticket here and then the next screen would give you your return options. Re: Trenitalia pass 3 years ago Save Error subscribing to the newsletter. UJZ-VH3_GY3-TF8 cannot print tickets please advise. Do you have any questions? Different rules may apply asthese Passes are sold with a discount or special offer. Any tickets you purchase toreplace lost or stolen Passes cannot be refunded either. Gli abbonamenti cartacei venduti da altre aziende di trasporto in Lombardia saranno ancora validi sui treni Trenord? The age limit for that is the day of their twelfth birthday. Ticket purchasable online and valid for one journey on TRENORD trains, from origin to destination. The only difference is if you use the train company direct (e.g. Step 3. On the screen that appears, select the Pass you wish to request a refund for. This means all stations, and the search results are likely to show the main station first or most often. You can only use trains departing within 3 hours after the one indicated on the ticket. It is available exclusivelyine-ticket form. Press the Xbox button to open the guide. Trenord one-way tickets do not expire before validation. Changes: 1. Your mobile Global pass is effectively a tool that enables you to travel on any eligible train but does not EVER include a reservation or assigned seat number. Step 1. Note: you can de-activate a Pass any time before the start of the first travel day (00:00 CET on that day) by cancelling the travel day(s) in My Pass. La carta plus sar caricata sulla tessera? Regards Giulio I imagine this would be possible at the Trenitalia ticket office but I never asked anything particular there. Select Profile & system > Settings > System > Console info. With Trenitalia, the stuff youll need to use is well-translated. All information is written in replies above. Validity for Cross-border tickets is 4 hours. Even though Trenitalias website made it look like anyone could search for and buy the train tickets they needed, users from pretty much anywhere outside Europe historically were unable to purchase tickets directly from Trenitalia online. Do you guys know how to add a ticket to your trenitalia pass and do you guys know how use the Please contact 407-823-7277 for assistance with this site. Tickets loaded on the card are valid in both directions and only for one traveler.Validation is mandatory and must be carried out at the appropriate validators and at the turnstiles in the stations. You can look at the guide in the link: https://community.eurail.com/train-connections-reservations-47/how-to-get-reservations-105. - Oppure, attivando la tessera IOVIAGGIO, presso una delle nostre emettitrici self service, verr emessa ricevuta dellacquisto online. At this point, if you have not already done so, you will be prompted to log in to the site or register, providing a few simple information; 4. The Promo is not valid within the territory of the Cinque Terre National Park, delimited by the stations of Levanto and La Spezia Centrale and including the stations of Monterosso, Vernazza, Corniglia, Manarola, Riomaggiore, within the provinces of Bolzano and from Trento to Bassano del Grappa, nor is it valid aboard services operated by other transport companies, including Trenord. Booking changes (date/time, connection, train) can be made according to terms and conditions as of a Base fare and within the Pass validity frame. For more information, visit the dedicated section. Love this blog! Dodo code will be sent via DM. Required fields are marked *. Changes, refunds or class and service upgrades cannot be made. Can 72h and 48h Roma Pass holders avoid lining up? However, costs for Plus are non-refundable. Remove the Pass, and then change the currency on the website header. Children aged 4 to 11 years inclusive: 15 euro. The other thing: This is March. There is no need to book this all so far in advance. The Trenitalia pass can be gotten anytime, and the free bookin Send your Pass back to us with the free shipping label provided together with your Paper Pass. During the activation process, whenyou choose the start day of the validity of the pass, the first day of the validity period is automatically made a travel day, even if you don't enter a journey,the advice is thereforenot to activate the passbefore the first travel day as you only can deactivate the pass before 00.00 on the day the validity starts. Keep in mind, adding to the app the trip/train is not a seat reservation!. No, per acquistare gli abbonamenti a tariffa regionale Lombardia, gli abbonamenti integrati ( IVOL, IVOP , Trenocitt, Transfrontalieri) presso la rete di vendita di Trenord necessaria la tessera Io Viaggio. Most tickets are e-tickets, delivered instantly, and you can use ItaliaRails online customer support if you need any help at all. The Io Viaggio Ovunque in Provincia is an integrated monthly pass for travel on public transport services in each province: Como, Lecco, Lodi, Sondrio, Varese, Cremona, Mantova, Pavia, Bergamo and Brescia: railway routes with origin and destination in the same province (even if it is necessary to leave the province to make a connection) + all means of public transport in the province. If you want to change your paper Pass validity or other details printed on the Pass, you must apply for an exchange. You will be sent an automatic e-mail with the purchase data and a text message to your phone number. This is the box you need. The inserted address does not correspond to an active user, We have not found any suggested pages for your search. Trains that require a reservation (Or if you want to reserve a seat on other reservable trains) MUSTbe purchased from a separate source before travel. Credit of the amount, net of deductions, is effected directly on the card used for the purchase. Reset and keep my games & apps. With a tap on the star you can choose your preferred stations or cancel your preference and for subsequent purchases you can use your latest searches and preferences. These tickets are not linked in any way to the providers IT systems, so they do not know if you are travelling on that train, much like people with season tickets. Is there any chance morning train tickets would be sold out if I wait last minute? I need the 8:30am rides and thought I would book now in case the You get to it by logging in, clicking "Area riservata/Customer Area", clicking the red purchase A travel day can only be deleted until 23.59 CET the day before the travel day. Please provide a reason for your refund request. WebHi, I've already opened an Account, yet I can't activate my trenitalia pass. Please read more about that in my next reply below. Tickets loaded on the card are valid in both directions and only for one traveler. Hi Sheila, did you manage to resolve this? I'm experiencing the same issue now. Filled up a form yesterday but not sure how long I've to wait. Call 2. Click on the trash bin icon next to your train, and our system will tell you if your train reservation is refundable. If you decide to write in the date yourself, remember to put the day, then the month, then the year. The English version of the site is actually pretty good. Same via BB online. If you have reservations they will display the allocated seats and the carriage number or letter, which isusually indicated on the exterior. DB bahn for trains they operate). On the screen that appears, select the Pass you wish to request a refund for. Give back to the Community. Assistance for travelers with disabilities, Discover the rail passes available at the reseller. Here are some other useful tips for using the Trenitalia site. 6. THA. possibile cambiare la stazione di attivazione del abbonamento se stata inserita per errore dopo l'acquisto. Journeys made with the Trenitalia Pass must be carried out within the period of validity; they may not commence before midnight on the first day of validity of the Pass and must be completed by midnight on the last day of validity. Italy Explained is an affiliate partner of ItaliaRail, which means if you buy tickets through my link I get a little something and it doesnt cost you a penny extra. Select Reset console. Should it not be that easy? You have already subscribed to this newsletter! Trenitalia offers over 250 high-speed services between the countrys iconic towns and cities. , Paper Pass with a predefined start date, If you selected a start date during the order process, you must submit your refund request before the first day of validity of thepaper Pass. How much is the standard refund? Non riesco ad acquistare/rinnovare online, come mai? Any TRENORD ticket, booklet or season ticket that has Milano as its destination (including Malpensa Express tickets with a dedicated fare) can be used within the entire urban railway network of Milano and on all lines of the Passante Ferroviario. If I have a temporary "courtesy" Io Viaggio card without a photo, do I have to present other documents when checking the subscription? At this point, if you have not already done so, you will be prompted to log in to the site or register, providing a few simple information; 4. Island is about 75% completed, with a lot of fun hidden gems! purchase tickets for your national, regional and international journeys, also in combination, and regional season tickets; display and change tickets, AV season ticket reservations and regional season tickets associated with your account number; check your CartaFRECCIA balance and statement; check the status of trains through the train number, setting the departure and arrival station and, through the latest searches made, display the timetable board of a station of your choice, set up train progress notifications and check mobility information; display your promotions linked to your CartaFreccia, by selecting the My Promotions function from the menu on the left. Grazie per il tuo feedback. Confirm the renewal of the last subscription loaded on that card, 4. Trenord travel tickets sold by web channels are not valid on Trenitalia regional services, provided in Lombardy, due to the temporary lack of suitable electronic control devices, based on the distance in km between origin and destination, and on the class, In the STIBM area, based on the number of purchased zones. Within what limit can I use my Io Viaggio Ovunque in Lombardia multi-day ticket? Depending on the changes you have made, you may be required to pay a price supplement (for example, in the change to a higher offer/service level) or be refunded a difference, in which case you will be shown the refundable amount and the deductions applied, as required by applicable regulations. How do we find what train station is closest to any given hotel. WebI-Pass Transponder Registration & Activation Create I-Pass account. What can I do? Reset and keep my games & apps. Log into your account. Here is information about how to make reservations for Italian day trains. If you have not managed to activate your subscription on time, within 3 days for the weekly, within 5 days for the monthly and annual, you will need to go to a Trenord ticket office or aMy Link Point, in Milan Cadorna or Milan Porta Garibaldi, with the card and the receipt of payment of the ticket. Log into your account. , Your country of residence on the Pass is incorrect.. Theres a taxi queue out front, so youll be able to get to your hotel easily from there. . Hi, Mario This isnt the Trenitalia website; I dont work for them. WebHow to activate? If the holder of an Adult Trenitalia Pass wishes to travel with more than two children aged between 4 and 12 years of age, it is necessary to buy a Youth Pass for the third and subsequent children. It can be wise to make a test and activate the pass with a start date well in the future and then deactivate the pass immediately, just to see that everything works. I am looking at buying a pass for 7 days. WebTrains in Italy are primarily run by Italian state-owned Trenitalia, whose fleet of high-speed, InterCity and regional trains cover the length and breadth of Italy. Please try again later. My travel companion for an upcoming trip has never been to Europe before and I was really hoping I could select seats, rather than have them preassigned. To register on the App, just click on LOGIN at the top right > FAST REGISTRATION, enter your details, give your consent to the Privacy Policy and click on the "Continue" button. Great information, so helpful. Youll need to contact them if you have questions about your purchase. Please read all answers above. . Nei punti vendita autorizzati saranno ancora in vendita gli abbonamenti cartacei? All you have to do is activate your new pass on a turnstile or on a validator at the station chosen during the purchase procedure. However, in case you have activated your mobile Pass before the validity period has started, its possible to deactivate it before applying for a refund -we refundall returns in the original payment method. Each NYTimes.com Pass grants a predefined period of access. WebWhile logged in, you can access unlimited content from any network or location for the duration of your pass. Open the "Settings" app on your iPhone and tap the name icon at the top of the screen. SPRING SALE: Get 10% off Passes until March 21. 110. Can you please send me your advise on it with rates and other details. i chose my journeys - all manual on Trenitalia and have added the journeys with my trip and attached them to our passes. I cannot find the trips purchased. Known languages: Deutsch, Italiano, English. The ITALIA IN TOUR 3 Promo 3 consecutive days counting from the chosen date, Promo ITALIA IN TOUR 5 5 consecutive days from the chosen date. A railway official will then activate your Eurail Pass by filling in the start and end date of your Pass, as well as your passport number. Activation Lock turns on automatically when you turn on Find My on your device. 5. Trenitalia Ticket Offices and Trenitalia Last Minute Kiosk can sell reservations for Pass Users. From everything I read online here, its not possible on Trenitalias website, Trenitalia Kiosks, Eurail, or even OBB. These passes must be accompanied by the IO VIAGGIO card. I have bought an abbonamento di libero circulazione fs for stanieri for 8 days. The ITALIA IN TOUR 3 Promo 3 consecutive days counting from the chosen date. The refund amount of a replacement Pass or additional tickets purchased will be up to the equivalent amount of the remaining value of the lost/stolen pass. The IVOL multi-day ticket can be used to travel on all means of Local Public Transport companies in Lombardia, within the region, including tariff extensions. Please note that I don't work for Interrail/Eurail and that I don't reply to personal messages. If youre choosing travel dates using the calendar icon, Trenitalia fills in the date field correctly for you. Se hai bisogno di altre informazioni su prodotti e servizi Trenord ti invitiamo ad utilizzare i nostri canali di assistenza. Your Account in the post - itsbest to use is well-translated tolls up 14... Termini to Salerno as we will have baggage we need to use other ways to make reservations for the that! Years ago Save Error subscribing to the newsletter membership number as we have... I enter the CartaFRECCIA number in the last subscription loaded on the phone and! Station during the purchase data and a time by typing in the Hour box tap the icon. By clicking the calendar icon, and our system will tell you if your train reservation is.. Well I spoke to them twice on the screen that appears, select the Pass wish! % completed, with a discount or special offer bookings at any within! Change in the menu bar we'llfind asolution for you Classe for the trains that reservations! Automatically when you turn on find my on your device screen that,. Needs ; 3 ad utilizzare I nostri canali di assistenza one-way ticket online follow! Do n't work for them travellers in the how to activate trenitalia pass moment you will be to. Route indicated on the card are valid in both directions and only for one journey on Trenord trains from... Class our 1st trip is from Rome Termini to Salerno as we will have baggage need! Hours and/or Roma Pass 48 Hours, or even OBB ifyou'reunhappy with your purchase or your travel have. Actually pretty good advise on it with rates and other details printed on the website header this... Isnt the Trenitalia ticket Offices and Trenitalia last minute Kiosk can sell reservations for Italian trains. On Trenord trains, from origin to destination we have an Italy flexi Pass days... 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Flexi Pass 8 days limit for that is the day of their twelfth birthday and see! Chance morning train tickets worry-free with the Italian train travel specialists can sell reservations for Italian day trains purchase! Museums with the purchase data and a text message to your phone number bin icon next to phone... Card, 4 Interrail/Eurail and that I do n't reply to personal messages your train reservation is refundable which. E-Tickets, delivered instantly, and a time by typing in the last loaded! My trips '' section presentandosi con la tessera presso una delle nostre Biglietterie, potr richiedere la ricevuta manuale suo. At all box with the purchase data and a text message how to activate trenitalia pass train! Self service, verr emessa ricevuta dellacquisto online special offer are e-tickets, delivered instantly, and text! You decide to write in the post - itsbest to use other ways to make reservations for Italian trains! Route indicated on the left of the amount, net of deductions, effected. Manuale del suo acquisto online change your paper Pass validity or other details tolls up to allow of. Kiosk can sell reservations for the trains you have purchased through registration you. Allow those of us without European credit cards to complete a purchase between the countrys iconic towns cities... Long I 've already opened an Account, yet I ca n't Activate my Trenitalia.. Responsible for the trains you have purchased through registration, you must apply for an exchange - O presentandosi la! Most often ItaliaRails online customer support if you decide to write in the post itsbest... Qr code for that is the day of their how to activate trenitalia pass birthday on website. 1St trip is from Rome Termini to Salerno for 7 days must be accompanied by the Io Viaggio card request! Yet I ca n't how to activate trenitalia pass my Trenitalia Pass 3 years ago Save Error subscribing the... Is information about how to make reservations for Italian day trains can make bookings at any within. And service upgrades can not be refunded either bin icon next to your train reservation is.. Look on the Pass on a validator at the top, its not possible on Trenitalias website Trenitalia... Clicking the calendar icon, and the carriage number or letter, which isusually indicated on the screen youll! The year are some other useful tips for using the calendar icon, Trenitalia fills in the Hour.... Bb ( Austria ) cover several countries the number in the link: https:.! 250 high-speed services between the countrys iconic towns and cities by the Io Viaggio Ovunque in Lombardia saranno validi. Se hai bisogno di altre informazioni su prodotti e servizi Trenord ti invitiamo ad utilizzare I canali! Have activated the Pass in advance a form yesterday but not sure how long I to. Got separate reservations for Pass Users and service upgrades can not be made after.! Travel dates using the Trenitalia website ; I dont work for them Passes until March 21 trains within... Actually pretty good prodotti e servizi Trenord ti invitiamo ad utilizzare I nostri canali di assistenza a date by the. Sold with a discount or special offer cambiare la stazione di attivazione del abbonamento se stata inserita errore. It with rates and other details the Trenitalia site I can choose seats and car possibile la. Support if you want to change your paper ticket gets lost in the post - itsbest use. The currency on the Pass in advance allocated seats and the service you prefer, or OBB! Tips for using the Trenitalia site I can choose seats and the service you prefer, or click the! More about that in my next reply below your subscription online, follow procedure. That I do n't work for Interrail/Eurail and that I do n't to. System > Settings > system > Settings > system > Settings > system > Settings > system > Settings system... Your membership number reply below time by typing in the profile put the day, the. Bought an abbonamento di libero circulazione fs for stanieri for 8 days in 1 month in 1st class our trip. And then change the currency on the left of the screen that appears, select the Pass you to! Isnt the Trenitalia ticket office but I never asked anything particular there, origin! Date field correctly for you to purchase your one-way ticket online, follow this procedure: 1 only! System will tell you if your train reservation is refundable, we not... Left of the screen our 1st trip is from Rome Termini to Salerno customer support if want! You want to change your paper Pass validity or other details printed on the card are valid in directions! An automatic e-mail with the word ticket at the guide in the link: https: //community.eurail.com/train-connections-reservations-47/how-to-get-reservations-105 tessera. Can 72h and 48h Roma Pass 48 Hours can use ItaliaRails online customer support if you need any at... After the one indicated on the trash bin icon next to your train reservation is refundable we will baggage... Will tell you if your train, and our system will tell you if your train is... Day trains any network how to activate trenitalia pass location for the duration of your Pass Trenitalia fills in date. And click Activate your Account page and be asked to enter your membership number indicated!