You may also receive performance-based pay or other incentives. Looks like you have Javascript turned off! Over 20 years later, more than half a million independent contractors and the companies that use them have relied on Openforce as their trusted solution for rapid and compliant contractor . LiveOps contracts with programs and companies that need these types of agents, and then they hire the independent agents to handle the calls. Pass a self-funded background checkThis business expense (just $24.99) is required by our clients and is the responsibility of the applicant. Independent Contractor Copyright 2023 Okta. Capable of displaying at least 1024 X 768 pixels. Please update your browser to the latest version on or before July 31, 2020. The integration was either created by Okta or by Okta community users and then tested and verified by Okta. Were ranked #1in Flexjobs 2023Top 100 Companies with Remote Jobs. Sign an Independent Contractor Agreement. I even bought a new car!, "I love the convenience of working from home, the flexibility to choose my own schedule and the privilege of being my own boss. Flexible. SCOTTSDALE, Ariz., Dec. 02, 2021 (GLOBE NEWSWIRE) -- Liveops Inc., the leading provider of skilled virtual workforces for contact center services, today announced it has selected SAP Litmos as its technology partner to deploy a scalable learning management system for its virtual agent community. Intelligent We use cookies to improve your experience on our website. Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. Find Out How & Apply . Different programs have different pay structures. We couldnt have done it without Openforce. Check the Eligibility requirements and make sure were currently accepting applications in your state. With Liveops Nation behind you, the skys the limit on the potential success for your small business. The virtual flex model is a distributed workforce of highly motivated independent contractor agents who are driven to deliver the best possible level of service with every call. Some client programs may require Independent Contractor Agents to provide services above-posted minimum standards to maintain eligibility. See Capabilities for more details. The pay is ok but you're paid by the minute per call so if there are no calls coming through you don't get paid. Learn more about Production, Preview, Early Access, and Mobile releases as well as view Okta announcements and common Okta FAQs. Please review the Liveops basic technology requirements by clicking here. If you have not created a ticket yet then you would need to registeror create a new ticketto begin. https://www.liveops.com Industries Outsourcing and Offshoring Consulting Company size 201-500 employees Headquarters Scottsdale, AZ Type Privately Held Founded 2000 Specialties Cloud Based Call. The best agents arent looking for part-time. twice per monthLiveops pays submitted invoices by either check or direct deposit (it is the agent's choice), twice per month in accordance with a regular schedule it pays all vendors. Liveops Download directly in the Okta End User Dashboard. This means you can choose when, where, and how often to work! Im also a nurse. Welcome to Liveops Nation Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. As a self-employed 1099 Independent Contractor Agent providing virtual call center services to Liveops clients, you will be responsible for your own tax obligations. which is why weve been helping companies like yours for over 20 years. We call the agent community Liveops Nation. Agent Sign-In When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Improving Peoples Lives. This doesnt happen automatically, and the VirtualFlex platform has two decades of experience innovating and optimizing the agent journey. With two decades of virtual service experience, Liveops has delivered over a hundred million call interactions and currently generates $2 Billion in client revenue each year. Quickly assessing customer needs and providing sound solutions. Liveops Job Board. The background/credit check requires a $45 processing fee paid directly to our vendor. Contact UsBecome an Agent. The workplace culture is amazing. Deactivates a user's account in the app when it is unassigned in Okta or their Okta account is deactivated. This platform supports the ideal contact center augmentation strategy, bringing together US-based agent talent with the ability to easily respond to surges in demand. Welcome to our Support Center Login Login to know the status of the ticket Username or Email Password Remember me Forgot password? The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. They are empathetic and committed to each interaction with your customers. Flexibility. Whether calls are slow or surging, a network of brand-certified agents flexes with demand. No problem. For example the user profile may come from Active Directory with phone number sourced from another app and written back to Active Directory. The company is great for a side gig but don't count on it full time because you are a contractor and the clients you choose to work for could deativate you at anytime they want. - Liveops The modern contact center. Become a part of Liveops Nation to network with other self-employed agents or business owners, find local meetups and participate in fun social contests. We are seeking Independent Contractor Agents to provide virtual services to our clients customers, spanning a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, Energy, Government and Tax Support. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Password Remember me Or, sign in using: Learn about Liveops Enterprise Solutions Click Here . The 3rd week you start taking what they call nesting calls and that is when you begin getting paid. Come on board! Join Liveops Nation and experience the freedom and autonomy of being self-employed! It would have taken us hundreds of hours to try to do it ourselves and we wanted to do things the right way. IT Support You are using an unsupported browser. There is absolutely no paid training. Earning potential. With VirtualFlex, theres no need to overstaff. This means you can choose when, where, and how often to work! You can also manage cookies in your browser settings. I love the flexibility. Liveops path to becoming an Independent Contractor Agent: Independent Contractor Agents choose their own schedule by self-scheduling in 30-minute blocks. Overwhelmed by administrative inefficiencies and expanding legal constraints, our team set out to build a solution that would help companies do it right. Liveops regularly hosts well-attended, agent-focused events. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. We use cookies to improve your experience on our website. Fill out this form to be connected with the Liveops sales team. View our background and credit check requirements here. The application can be defined as the source of truth for a full user profile or as the source of truth for specific attributes on a user profile. LiveOps will not sell or share your information with third parties for marketing purposes. Efficient. Learning sessions, access to robust knowledge bases, and gamification are unique to Liveops Nation and ensure continuous growth of relevant skills for agents. Push either the users Okta password or a randomly generated password to the app. Flexibility. Life doesnt always run on a schedule. We look forward to our continued partnership in the years to come.. Scottsdale, ArizonaLiveops is a contact center company based in Scottsdale, Arizona. Liveops provides people with varying skill sets with the unique opportunity to become a business owner while meeting the demands and obligations of their family. Discipline and setting expectations of yourself are key to working from home. Get started on your new home business Flexibility. Earning potential. Once the Openforceplatform was in place, a major pressure point was released. Even with an eagle-eye, compliance can cause its own issues internally: Too much time spent recruiting and onboarding. Support. mutual of omaha ltc agent licensing portal. Flexible. Openforce simplifies your contractor management processes by providing a single platform solution. Support. Login here. 68% of Agent employees at Liveops would recommend their employer to a friend. They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. Earning potential. Youll rest easy as the Openforce platform collects and stores contractor records in one, convenient place. Thats what were there for. Connect contractors to affordable commercial insurances. Support. Virtual. What's This? Once you register you will be able to apply for LiveOps independent agent opportunities, track your application progress, and keep your profile up to date. Connect and protect your employees, contractors, and business partners with Identity-powered security. Client opportunities may have additional requirements, including expanded client-specific certification. Don't have an account? With Liveops Nation behind you, the skys the limit on the potential success for your small business. I love the freedom element. And for tens of thousands of skilled professionals, their choice is to partner with Liveops and strengthen your brand. You can also manage cookies in your browser settings. And let them know that you understand that theyre going through a hard time, but to give the process a chance. Its why weve led the industry in virtual, flexible agent services for more than 20 years. From professional services to documentation, all via the latest industry blogs, we've got you covered. Use the link sent to your phone to access your latest application or click Apply Again to proceed with a new application. 8 Steps to get startedSubmit your application. Authentication (SSO) API Event Hooks The hardest part of the job is when the call volume is low. Liveops mobilizes reliable, brand-certified agents. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. Flexibility. Thats up to you. Additionally, the company rolled out Influitive, an interactive portal for all Liveops agents to network, support one another, and access important program information. We call this agent community Liveops Nation. lexisnexis agent application customer portal. Import the user attribute schema from the application and reflect it in the Okta app user profile. Copyright 2023 Liveops, Inc. All rights reserved. Agent Login Username / Email Forgot password? I can choose to take off Friday, or just do the afternoon so I have an open morning, if I want to do the gym or if I want to go play some golf., I work about 13 hours a week and I love that the flexible schedule allows me to help my grandchildren with distance learning. Find the opportunity that fits your skills and availability, then increase your potential with experience and great performance. Discussion forums provide a space for agents to connect and improve together by way of peer-to-peer encouragement and motivation that nurtures success. Remember my username at this PC. Log in. I am being paid to do what I enjoy, which is helping people. This means you can choose when, where, and how often to work! By providing us with your phone number and clicking "Submit", you agree that we may call or text you regarding your application. You get to dictate when and how often you commit to providing services. The agent community sits at the core, and we dont take this lightly. Our network seamlessly flexes to match demand, from different shift times to seasonal spikes. Enjoy the freedom of being your own boss. The Liveops Virtual Flex model has enabled more than 400 organizations across service industries including retail, healthcare, insurance, telecom, travel and hospitality, and government to trust Liveops to deliver a fully scalable enterprise solution, with faster program readiness, increased revenue, and greater customer satisfaction scores than traditional call centers. Their consistency, professionalism and customer service are unparalleled in the industry. Need to plan around other commitments? Its why weve led the industry in virtual flex agent services for more than 20 years. FLEXIBILITY AT SCALE. FLEXIBILITY AT SCALE. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. See Capabilities for more details. And, its why some of the biggest enterprise names trust Liveops agents to represent their brand. Enjoy the freedom and flexibility of being your own boss. Liveops has a dedicated Agent Experience team who works together with client teams creating engagement opportunities that nurture and support agents through each step of their journey with Liveops. Depending on call volume, utilization, incentives and how much you commit, hourly earnings could range from $12-$17 per hour. Simplifies onboarding an app for Okta provisioning where the app already has groups configured. 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