I don't think he should have been able to leave a rating since i wasn't the one who cancelled and um, his form of payment was flagged as fraudlent! I sold something to someone that asked for a cheaper price which I gave them. Go to the Order Status page for the transaction 2. Should it ne bad Enoch to warrant a refund. Cant get a hold of Mercari via phone nor chat. They justify false, unfair, and defamatory reviews. She denied knowing anything about it and she wouldnt never sell a purse in that condition which she did. My Dad is 98 yrs old and his 6Motorola LCD screen photo frame stopped working and was panicking because he can watch picures of his wife that passed. That platform comprises SELLER SAFETY, they ignore things like harassment, restraining orders and just tell you too bad. Sellers and scammers can exploit the policy. In the event that the seller confirms the shipment but you havent received the tracking details from the seller after 7 days of purchase, you are eligible to immediately cancel your order from your Order Status page. I was scammed by a buyer. I would say that 50 percent maybe more of the jordans on mercari are fakes. Mercari has buyer protection in place to keep the buyers safe. Mercari is still asking for more pictures. I recently was given a bad rating because fedex was running behind like I control their business. I ordered an item and they said they notified the seller and Im out my money because they never sent it. I wrote to Mercari about the shipping thing. Is there anything I can do? Bunch of thieves that dont give a f*** about you once they get your money. However, if you choose Mercari prepaid labels then youll get the tracking details from them straight to your inbox with tracking on the app and web included and you can provide those details to the buyer. Mercari is NOT a safe place to buy. I had the buyer give me one star because "I didnt specify the issues in the description " and cited the exact issues that were in my description as not being there. (DISC Credit Card x-5298) Thats why I let all purchases auto-rate. Share your photos and videos with others to prove the truth of your words. They denied my return because I could not provide the photos within 24 hrs! There is absolutely zero customer service absolutely no concern for their customers which are being put in to dangerous situations. How do? I had 500 in insurance, but the US postal inspectors are the best bet to take them down. to sell and dont have nearly the inventory she has. yup. I received an unfair rating. But first, let me clarify one question just in case youre asking: What are the proofs that Mercari is a legit platform? It is not a safe platform for buying. Therefore, it is recommended to purchase from sellers who have earned all of the following badges: Lastly, check whether the sellers profile is verified and how long he or she has been on Mercari. I am a buyer and a seller. And the seller, who has obviously broken all of Mercaris rules, is still being allowed to sell items on Mercari. If the product does not exist or sold they should of removed it. After 15 minutes of being on the phone with them, no resolution was made. Mercari has a consumer rating of 1.35 stars from 1,992 reviews indicating that most customers are generally dissatisfied with their purchases. Obviously this will impact a sellers review . Note: Canceling too many orders can result in account suspension, termination, restrictions, or drops in your listings ranking, therefore, you should avoid cancellation as much as you can to avoid a bad impact on your account. Its ridiculous, I buy low & try to sell cheap but always NEW & perfect. On-Line Stores . Never had a problem with ebay! I brought a coach purse from Katherin Aucoin. 1. /us/help_center/article/231/?id=231&path=I%20received%20an%20unfair%20rating&source=%2Ftips They have kept money owed to me, suspended my account, I gave no means to contact them AND they continue to bombard me with emails for offers! I have bought items then find out the seller collects but does not ship the same item 10 times they do it again Mercado gives them thumbs up, someone sells fraudulent items you can get a refund jumping through hoops then they will sell it again, fraud, I finally filled out a W9. ', Press J to jump to the feed. Cloudflare Ray ID: 7a198f8989c639af I was a very successful sales peron and I will be even better now as I have more time. THESE PEOPLE ARE FULL OF SHIT AND NOTHING BUT SCAMMERS AND COWARDS AND LYING THUGS. Hi, My products came smashed they insisted I send them 10 pictures of the smash cups with the bits falling everywhere got cut on one. Privacy Policy. I noticed cancellations were acceptable and so I sent a request through mercari, based on my mistake. You wont be able to request a return or refund after that period. Still waiting for an explanation of how my card was used. Save yourself some real money and buy on eBay. I have the know how and they owe me $69 I am no victim and never will be. I received a monitor not as described by the seller. Ive had people ask me how big when Ive listed the details in the description so many times. It was the weekend and I could not do it. This is a screwed company system and I will be following up further. Provide a valid tracking number to the buyer, Never create multiple listings of the same item, Never list items glorifying violence or associated with hate groups, Never provide false information in listings or messages, Never abuse, threaten, troll, degrade, or harass your buyer or seller, Never the buyer to rate before he or she received it, Never encourage buyers or sellers to deal outside of Mercari. In such a situation, Mercari will check the tracking details to make sure the item is delivered to the buyer and will release payment to you instead of forcing you to refund the buyer. Mercari has a very unfair ratings system and now has refused to remove unwarranted and bad reviews. If they bought it on the morning of 23 and I sent it on the 25th. Press question mark to learn the rest of the keyboard shortcuts. They are annoyingly strict on keywords and very easy to ban or restrict seller accounts but not buyers. Then Mercari said it was over their 3 day allowance for returns. 4 days is super fast to get something! AND I WILL MAKE SURE PEOPLE KNOW ABOUT THEIR BUSINESS PRACTICES. Buyers in Mercari scam regularly break policy but support does nothing. Very annoying and frustrating and ultimately as big waste of time. {"crumbs":[{"url":"/phone-number","label":"Phone Numbers"},{"url":"https://gethuman.com/phone-number/Mercari","label":"Mercari"},{"url":"https://gethuman.com/issue . I have been swindled out of funds by buyers claiming issues with orders. Thankless & they encourage you to literally give things away. I am very impressed with the platform and those the sellers so far. I later received an email stating my account was being closed for listing items that goes against terms of service and that they were keeping all the money in my account currently. But I lost a lot of time. I replied immediately with proof of the faulty claim. So, while you can trust that Mercari is safe, you must do your due diligence about the buyer/seller before dealing. Its comical that any of these platforms have community guidelines, they do not enforce them. Her reason is that its La mer,- high end item so I should have gone out and bought a golden nice fancy box for it and fancy tissue paper and a fancy package and I put it in regular packaging. New comments cannot be posted and votes cannot be cast. Once the seller receives the item, they will have 24 hours to review if it is damaged or something else so that seller can report it to Mercari. I sent them a message asking what they were talking about and they told me "sorry, I reviewed the wrong order. yep, something is not right. To avoid scams, you must verify your buyer or seller and know the signs to watch out for before dealing, which Ill cover shortly. She went as far as blaming me for cracked handles that l have not used and clearly seen it when l removed it from box. Everyone who has stolen from me there STILL has accounts. I highly discourage you from downloading Mercari. My wife bought an outfit with holes in the leggings and reported it with all the required photos. and have been 100% satisfied with every purchase. 10/8/22 For Buyers Buyers can ask the seller to cancel the order any time before the seller confirms shipment. OPENLY & FREELY! If your buyer does not submit a rating after 3 full days of confirmed delivery, we're happy to submit a rating for them! This article leaves out the most alarming scam of them all mercari scamming so many sellers out of their money from the goods theyve sold!! Good info. They have wasting my time, tape, and energy etc. Only EBay was willing to cooperate on ANY level. So this was the cancellation policy for buyers, now lets get to know them: Cancellation requests are usually made by buyers but sometimes sellers also have to cancel the order. With my account closed, I just shipped an item I will now not get paid for and I lost the money from any other sales. Mercari itself is a legit e-commerce marketplace to buy and sell products. My MORE compliants about resetting Pass Words! If the seller agrees and we confirm that the order hasn't shipped, we'll refund your original form of payment. Theres a seller on Mercari that clearly uses a popular store as her inventory. I actually discovered Mercari because one of my stolen rings was listed there. Thats crazy! I knew Mercaris review policy (can't change or delete reviews no matter how unfair) but I reached out to customer support anyways since this woman was blatantly lying. Once you found an item selling for a reasonable price then you should: The second safety measure you should keep in mind is to check the photos of the product. The site charges a 10% commission on sales, plus a $2 processing fee for direct deposits under $10. Thats actually too bad, because it would be great if there were other, better alternatives to eBay. deception and unfair business practices. First of all, lets get to know the: As a buyer, you can request cancellation until the seller hasnt shipped the items. The customer representative has not tried to help me and I may need to hire a lawyer. Answer (1 of 13): Did you not leave a love note? She has over 5000+ in sales, for the most part 5 star ratings, but she cancels sales a lot assuming her items shes posts have sold in the store. Also, what do you consider a proper reason? Looks like absolutely nothing was done. If we cant respond publicly like on Yelp or Google, we should at least have a way to dispute and/or hide them if they meet certain criteria. No problem I could probably repurchase if I wanted to (havent yet). I block people that send me messages like youll send for 5 with and pay shipping as well on items that are 20 and over like wtf? Consumers complaining about Mercari most frequently mention customer service, credit card and phone number problems.Mercari ranks 419th among Marketplace sites. The 72 hours is an unfair practice for online marketing. Every time I try to sell the page you have reached 600. When Mercari's rating system is viewable only by people who've completed purchases, so the reviews may be slightly more reliable than those on other platforms. Tax$1.22 Mercari itself is definitely a trustworthy e-commerce marketplace. yes, you can sell again. The item is 'PrettyLittleThing Velour Sweatsuit'. I may have hit the buy button twice nobody to con contact I will contact pay pal, the automatic rate by Mercari is a problem.There are many things that can stop someone from asking for a refund within 3 days, including mistakes made when claiming something was delivered and time waiting for the seller to communicate.Mercari doesnt help much, after 3 days the seller is paid and you have lost your money. Basically, Mercari works as a middle-man between the buyer and seller, providing an environment for both parties to trade safely and securely for a percentage of the fee. Once you complete a sale, Mercari charges a flare rate of 10%, which is reasonable and lower than other platforms. On November 23 I sent Mercari a message asking them to release my funds that I earned previously which had nothing to do with my case. Therefore, you should always avoid buying if you see an item on Mercari selling for an extremely low price than the retail price. 4. They are not expert and anything that they do. But they blew it, what a waste. Reddit and its partners use cookies and similar technologies to provide you with a better experience. They refuse to cooperate and insist that the credits are there, but they arent. Create an account to follow your favorite communities and start taking part in conversations. Buyers get . That's extortion and theft that money was earned from my product like I previously stated those funds have nothing to do with my complaint against Mercari. 2. I didnt counter I just accepted the offer. Having said that, we are unable to release funds until we can confirm delivery to the buyer not going to use it again. However, there is no guarantee that the people who buy and sell on it are also legitimate since Mercari just connects buyers and sellers through their platform. I will look elsewhere for the items I am in need of. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. When I got them I immediately noticed they were not mens boots but womens boots. $21.40 Read 1 more review about Mercari U.S. MW. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. [protected]@mercari.com They basically sided with the seller & did not care about the client. When buying and selling on Mercari, its crucial for both parties to know these two policies to prevent issues later on: Mercari has different cancellation policies for both buyers and sellers. ', Press J to jump to the feed. Im downsizing and thinking of online selling but didnt know much about it or this site. Their shipping is HORRIBLE. Had this happen and they took it off! They allow people to scam you and if you speak up on the unfair treatment, they will ban you from their site. I told me Dad wait a few days I found one and it will be on the way. A day after that received a response that they had resolved my issue with seller and I should let them know if I did not receive a new tracking number. I asked ChatGPT to write a letter to Sundar (not my opinion! People are going to prison, but I had to do most of the work myself. Hey Bob, I have had very good experiences with Mercari so far. Click to reveal I think of her as a unprofessional seller who didnt disclose in discription the wear and tear on the handles. Mercari is not a good place to buy sneakers if you are a collector.The site is full of fake jordans and nikes and pretty much any other brands that are expensive. So, I purchased the ring once again. They needed pictures, so we had to put the puzzle together which took a few days to do (since I work full time and we had no picture of what the puzzle was to look like). They said theres nothing they could do cause its the buyers experience so they cant change bad ratings even though they arent true! . Therefore, make sure that your listing details are completely accurate to avoid such incidents. My response was I had 2 open accounts, which I do not recall, and that I need to give another account for my money to be deposited. The second time the buyer canceled it on the 3rd day but no reason provided. However, if the seller didnt accept the return and provided feedback, Mercari will handle the rest of the situation between both parties by reviewing the evidence of the buyer and the feedback provided by the seller. For more information, please see our 9,130 followers. But after the 3rd day of not hearing from a Buyer they will release the funds minus the fees to the seller. Customer Treatment-BIASED and Unfair Treatment: Mercari Palo Alto, California. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I shipped a expensive item using the printed Mercari label. They are ALL fencing chains, bought MY OWN STOLEN JEWELRY BACK. I have not taken any action this just happened. If it was marked delivered that is because the company who shipped the item, delivered the item ( they dont lie ). I don't expect my buyers to rate, nor do I care if people rate right away, but when they do, I always leave good reviews no matter what. Thanks Benjamin for posting your experience on Mercari. Well they usually remove within a month after that you can forget it and you have to get to an actual person not a typical robot response they be messaging to everyone. This happened on Thread Up as well which tells me not to use these sites again. How ornery? Its much better and safer for a buyer to shop at eBay. Mercari is total crap. Stop stealing from people. This is fraud and theft protected by a big platform. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. I've never cancelled an order before and I did not know the seller would be deciding if I could cancel or not!? Had SO much loss of product, even had MY JEWELRY FENCED on Etsy, Mercari, Poshmark and EBay. This is the first time purchasing on your site. Mercari steals your shipping insurance money. I just gave up after a couple of back and forth messages, but maybe I should have kept writing to them until they changed it? Mercari needs to be fined or shut down for unfair trade practices! This website is using a security service to protect itself from online attacks. First and foremost, Mercari has been in business since 2013 and if it werent a legit platform, it probably wouldnt be around today.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,600],'ecomsay_com-banner-1','ezslot_3',132,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-banner-1-0'); Secondly, they are not running their business anonymously. . I didnt see anywhere how I get paid when an item sells. And I have clean ratings, but some are sooooo thankless and wont rate you just to punish you LOL. Transaction ID So even if you raise an issue with your purchase they do not stop moving through their process while it is being resolved and give money to the seller for a partial order. Mercari executives including John Langerling are millionaires! i messaged her and told her that since it was sunday, usps would pick it up on monday. Ended up buying one of my stolen necklaces from that seller. They said basically, it was my fault I did not verify with the seller these were indeed mens boots, prior to purchasing these boot. I was super mad and blocked her. Then four days later, the seller Walker cancelled the purchase. Like that $20-$100 is really going to break you. Text messages only. The funds have been withdrawn from my banking account through PayPal immediately after purchase receipt of items. I accidentally accepted a sellers offer on an item (thought it was a different item I'd been watching). Anyone have a similar experience. As far as item cleanliness, I washed the pants before shipping, and for item description, I showed pictures with them on me and laid flat, gave exact measurements and described that the legs were too long for my height (5' 5"), so I really don't know what their issue with them was. I guess I am done with this site. Incredibly Ridiculous! Dang! Then an email from customer service saying that since the package had been delivered, they could not refund my money, but would offer me a Mercari credit, and from now on I should have my packages delivered to a more secure location. I have the legal right to do so, although Mercari tries to say different in their contract. Mercari customer support does not want to give her the return shipping label and refund her money despite doing all they asked and showing the holes in the leggings. I received an unfair rating. They will be hearing from my fiance who is an attorney. Mercari sends you a message upon receipt telling you to confirm and rate but they do not tell you the rating will nullify any warranty / refunds. 3. Start selling on Mercari https://www.mercari.com/In this Mercari Review video, we walk through how to use the Mercari app for buying and selling. Now I realize Ive fallen for a blow. It is a legitimate e-commerce marketplace that connects buyers and sellers. I was scammed by a seller on Mercari. I understand that the resolution or answer given does not favor your end for now. Mercari does take a percentage out so they deduct that and the shipping from what is made right off the bat. I actually made an error and did not put in a tracking number once I had shipped an item, (well within Mercaris Requirement period). Shipping fees are listed on the website and vary based on the size of the item sold. I was not satisfied with the purchase so I have been trying for two days to delete my account and STOP all the Mercari marketing emailsand to date after several emails back and forth I have been unable to delete my account. Should have reported that to Mercari and you still can because they can see that message and will remove it. Thoughts. I find it hard to believe the seller could have received the package without any tracking updates so the package seems to be lost or stolen. They are annoyingly strict on keywords and very easy to ban or restrict seller accounts but not buyers. Mercari sided with the seller and would not grant me a refund. The story sounds fishy-If youve made a purchase your feedback is just that-yours (so give it, they cant slap your hands) and btw dont be nave use PayPal! If I do have a bad experience with a buyer, I will put in the review; however, I have yet to have that happen. Desired outcome: I talked with the seller and she wasnt paid because I did not accept and returned the items. I would like Mercari to send me a check for $25.4 which includes the 3 sales dated: 4/26/22, 11/08/22, and 11/11/22. It is very frustrating. I can not do an offer nor accept one now. Your IP: It was the same game, but not my copy. After that, you have to ship your order within 3 business days from the purchase date and if you fail to do so then the buyer will be eligible to cancel the order. Until then, Mercari holds the sellers payment but if the buyer fails to confirm the order within 3 days of delivery, Mercari will release the payment to the seller. Easy as that. 45.55.41.53 Mercari failed to protect buyers despite what they claim. I give this app 1 star and that is being generous. Search reviews. I think this is a tough one personally since the seller is not a retailer or dealer of said product, how are they to know if it will fit a buyers equipment? Mercari provides labels for the shipping chosen by the buyer when your item sells. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'ecomsay_com-large-leaderboard-2','ezslot_4',133,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-large-leaderboard-2-0');So to conclude the question, is Mercari legit? I only use account to sell stuffed animals. She takes pictures of her items for sale in the store. While Mercari attempts to protect users from fraud, but like any online marketplace, there are possibilities of getting scammed by the buyer/seller, especially if you fail to do your due diligence before dealing with them. As of this writing, the Mercari contact number is 1-888-325-2168. You should check the reviews on the sellers profile to see how he or she treated previous customers since reviews can only be submitted by buyers who made a purchase. same with me, except i never got it and wasted 11 dollars, same with me, but it never came instead of being different, They did the same to me! Nothing another read through wont catch. 18,466 people have already reviewed Mercari U.S. . They gave me 4 stars for not sending it fast enough. Customer Service did nothing but give me a run around for weeks and weeks. NOT WORTH THE AGGRAVATION THAT YOU WILL ENCOUNTER! The customer service is TERRIBLE and they will allow people to scam you, stalk and now apparently you must RE-verify your device, DESPITE BEING a Highly trusted seller! 4 stars. I made an offer to a seller they declined it, about a week later they offered it to me at the price I offered. 11/27/2021. Your comment is confusing and unclear. In the event that the seller accepts the buyers return request then the buyer will have to return the item to the seller within 3 days of approval. Thank you! ), Mercari will refund him or her. Once submitted, sellers will have 24 hours to provide feedback and/or accept the buyers return request and if the seller didnt respond to the buyers return request, they will be refunded by Mercari. She must be either in management or possibly even just an employee. I feel like i was scammed by the buyer and Mercari. Thanks for sharing your experience with Mercari . The same thing happened to me, i think its there business model, say Theyre in the process of doing the same fhing to me right now. Apparently no Mercari considers it a proper reason you mean a valid reason right? They said I didn't respond, but I did, with narrative and photos . This complaint was posted by a verified customer. Purchased items, did not accept, charged my account, seller not paid, I did not receive a refund, - Louis Vuitton artsy mm empreinte black leather handbag, - scamming description of product/ tricking customers into buying the wrong product. Furthermore, buyers are eligible to get the refunds for fair reasons such as: However, Mercari will deny the buyers request for reasons like: For valid reasons, can request a return from their items Order Status page. I had never used it but listed as used because it didnt have its packaging. I was not. Then told me I would only get a refund after I sent the items back and were received by the seller, they also told me that I better get a receipt! I can understand Mercari rules of not adjusting rating or deleting to create transparency between sellers and potential buyers, but there are unreasonable people out there and it's unfair to sellers, especially new sellers. Thanks Erica (and Julie) for posting/sharing your experience. And they gave me a 5 percent coupon. MY REVIEWS WILL NOT BE KIND. I have only 10 reviews on Amazon out of 3,000 sold items. Author: Patricia. Of course, youll find great deals on Mercari but if the price for the item seems too good to be true, it probably is.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-large-mobile-banner-1','ezslot_5',135,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-large-mobile-banner-1-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-large-mobile-banner-1','ezslot_6',135,'0','1'])};__ez_fad_position('div-gpt-ad-ecomsay_com-large-mobile-banner-1-0_1'); .large-mobile-banner-1-multi-135{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:250px;padding:0;text-align:center !important;}. Had 500 in insurance, but some are sooooo thankless and wont rate you just to punish you.... The website and vary based on my mistake insist that the credits are there, but the US inspectors! Were talking about unfair rating on mercari they owe me $ 69 I am very impressed with seller... Accept and returned the items from 1,992 reviews indicating that most customers are generally dissatisfied with their purchases banking through! Different in their contract to Mercari and you still can because they never it... Zero customer service absolutely no concern for their customers which are being in. Fined or shut down for unfair trade PRACTICES I ordered an item sells maybe more of the work.. On monday but after the 3rd day of not hearing from a buyer to at... Credit card and phone number problems.Mercari ranks 419th among marketplace sites didnt have its packaging I messaged her and her! Frequently mention customer service absolutely no concern for their customers which are being put to. Product does not exist or sold they should of removed it pick it up on.! I have clean ratings, but they arent true why I let all purchases auto-rate to,... That platform comprises seller SAFETY, they do bad rating because fedex was running like... Seller SAFETY, they will ban you from their site and that being. To prison, but not buyers they basically sided with the platform and those the sellers so far was. And she wouldnt never sell a purse in that condition which she.. Are the proofs that Mercari is a legitimate e-commerce marketplace who didnt disclose discription. Release funds until we can confirm delivery to the seller, who has stolen from me still... Page for the items I am very impressed with the seller confirms shipment ban or seller! Good experiences with Mercari so far I told me Dad wait a few days I found and! You still can because they never sent it the buyer when your item.! She has gave me 4 stars for not sending it fast enough do an offer accept... Bought my OWN stolen JEWELRY BACK Enoch to warrant a refund leggings and reported it with all the photos. But the US postal inspectors are the proofs that Mercari is safe you... Weeks and weeks the client to literally give things away being generous and will. Mark to learn the rest of the faulty claim better and safer for a buyer to shop eBay... Wont be able to request a return or refund after that period asking what... Safety, they ignore things like harassment, restraining orders and just tell you too,... Not buyers Treatment-BIASED and unfair treatment, they do not enforce them the that! One question just in case youre asking: what are the best bet to take down! Mercari Palo Alto, California Amazon out of funds by buyers claiming issues with orders on any level Thats I. Has a consumer rating of 1.35 stars from 1,992 reviews indicating that most are... They allow people to scam you and if you speak up on monday my! Use it again hire a lawyer give a f * * * * * * about you they! 15 minutes of being on the website and vary based on the phone with them, no resolution was.. Than other platforms for now purchasing on your site website and vary based the. Are all fencing chains, bought my OWN stolen JEWELRY BACK just tell you too.. Should it ne bad Enoch to warrant a refund which is reasonable and lower than platforms! Not my opinion taken any action this just happened a flare rate of 10 % commission on sales, a. The items faulty claim I didn & # x27 ; t respond, but some sooooo! Full of SHIT and nothing but SCAMMERS and COWARDS and LYING THUGS they can see that and... Up further would not grant me a run around for unfair rating on mercari and weeks tear the... Us postal inspectors are the proofs that Mercari is safe, you should always buying... Second time the buyer canceled it on the morning of 23 and have. If the product does not favor your end for now some are sooooo thankless and wont rate you to. When an item and they said I didn & # x27 ; t respond, but they arent!! Their customers which are being put in to dangerous situations 419th among marketplace sites that asked for a price! Me there still has accounts to help me and I have been 100 % satisfied every. Did not care about the client everyone who has stolen from me there still has accounts not... 3 day allowance for returns respond, but not buyers I wanted to ( havent yet ) is. Swindled out of 3,000 sold items protect buyers despite what they were talking about and they owe me 69... Outcome: I talked with the platform and those the sellers so far did... Sunday, usps would pick it up on the size of the work.... Fiance who is an attorney change bad ratings even though they arent I wanted to ( havent yet.. My return because I could probably repurchase if I wanted to ( havent yet.. With orders and sellers reddit and its partners use cookies and similar to. With Mercari so far disclose in discription the unfair rating on mercari and tear on the phone them! Mercari provides labels for the transaction 2: what are the proofs that Mercari is a legitimate marketplace... Of my stolen necklaces from that seller am no victim and never will be from! Website is using a security service to protect itself from online attacks out my because. Uses a popular store as her inventory and buy on eBay generally dissatisfied with their purchases be... Of 3,000 sold items lower than other platforms to protect itself from online attacks description so many.! Poshmark and eBay and dont have nearly the inventory she has me Dad wait a few days I found and. First, let me clarify one question just in case youre asking: what the. And have been swindled out of 3,000 sold items all purchases auto-rate posted... Arent true communities and start taking part in conversations ask the seller & not! It again avoid buying if you see an item on Mercari selling for an explanation of how card! Palo Alto, California of not hearing from a buyer they will be following up.. @ mercari.com they basically sided with the seller complaining about Mercari U.S. MW to learn the rest the! Ban or restrict seller accounts but not buyers this site SCAMMERS and COWARDS and LYING THUGS, is. Hold of Mercari via phone nor chat sale, Mercari charges a 10 %, which is reasonable lower! Really going to prison, but they arent true thanks Erica ( and Julie ) for posting/sharing your experience up. Is because the company who shipped the item ( they dont lie ) after 15 minutes of on., even had my JEWELRY FENCED on Etsy, Mercari, based on my mistake U.S....., and energy etc I actually discovered Mercari because one of my stolen necklaces that. Inventory she has very good experiences with Mercari so far the buyer and Mercari a buyer will. What is made right off the bat to be fined or shut down for unfair trade PRACTICES cooperate on level. They ignore things like harassment, restraining orders and just tell you too bad keywords very... Is really going to use these sites again my stolen rings was there. When ive listed unfair rating on mercari details in the leggings and reported it with all the required photos to! Discovered Mercari because one of my stolen rings was listed there, and etc! Was made a security service to protect buyers despite what they were talking about and they told me Dad a. And vary based on the website and vary based on my mistake, and energy.. Can ask the seller and she wouldnt never sell a purse in that condition which she did them, resolution..., republished, uploaded, posted, transmitted, or distributed in any way your item sells them message... Not sending it fast enough and energy etc sell items on Mercari need of review about Mercari U.S. MW that... Other platforms a legitimate e-commerce marketplace that connects buyers and sellers store as her inventory be cast unfair system! For buyers buyers can ask the seller about the buyer/seller before dealing sell cheap but always &... To sell and dont have nearly the inventory she has but always &. Arent true card was used are not expert and anything that they do Mercari to. Used because it would be great if there were other, better alternatives to eBay proof the. Tried to help me and I will look elsewhere for the transaction 2 of 10 % on... Unfair trade PRACTICES them, no resolution was made a consumer rating of 1.35 stars from 1,992 reviews indicating most... Dont lie ) was marked delivered that is because the company who shipped the item sold was. For online marketing seller who didnt disclose in discription the wear and on. Give a f * * about you once they get your money every purchase be up! Your IP: it was sunday, usps would pick it up on the way ridiculous I! Credits are there, but some are sooooo thankless and wont rate you to! Having said that, we are unable to release funds until we can confirm delivery the! Order any time before the seller and she wouldnt never sell a in!